What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

LightCMS

2 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

LightCMS

LightCMS is perfect for 90% of websites out there. It has all the basic modules like calendars, photo galleries, news/blog, or forms building built in. Small businesses to mid-sized businesses are perfect for LightCMS.We use other solutions when the requierments for the website include a lot of third party integrations or custom modules. As a hosted CMS it has the same limitations as others with server-side development.
John Reitz profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
LightCMS
WYSIWYG email editor
Adobe Business Catalyst
2.7
LightCMS
Dynamic content
Adobe Business Catalyst
8.9
LightCMS
Ability to test dynamic content
Adobe Business Catalyst
7.3
LightCMS
Landing pages
Adobe Business Catalyst
6.6
LightCMS
A/B testing
Adobe Business Catalyst
7.0
LightCMS
Mobile optimization
Adobe Business Catalyst
8.0
LightCMS
Email deliverability
Adobe Business Catalyst
8.2
LightCMS
List management
Adobe Business Catalyst
3.3
LightCMS
Triggered drip sequences
Adobe Business Catalyst
6.8
LightCMS

Lead Management

Adobe Business Catalyst
1.9
LightCMS
Lead nurturing
Adobe Business Catalyst
1.9
LightCMS
Lead scoring and grading
Adobe Business Catalyst
2.3
LightCMS
Data quality management
Adobe Business Catalyst
1.5
LightCMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
LightCMS

Campaign Management

Adobe Business Catalyst
2.5
LightCMS
Calendaring
Adobe Business Catalyst
2.6
LightCMS
Event/webinar marketing
Adobe Business Catalyst
2.4
LightCMS

Social Media Marketing

Adobe Business Catalyst
8.2
LightCMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
LightCMS
Social profile integration
Adobe Business Catalyst
8.6
LightCMS

Reporting & Analytics

Adobe Business Catalyst
7.1
LightCMS
Dashboards
Adobe Business Catalyst
8.1
LightCMS
Standard reports
Adobe Business Catalyst
7.1
LightCMS
Custom reports
Adobe Business Catalyst
6.2
LightCMS

Platform & Infrastructure

Adobe Business Catalyst
6.3
LightCMS
API
Adobe Business Catalyst
6.6
LightCMS
Role-based workflow & approvals
Adobe Business Catalyst
7.1
LightCMS
Customizability
Adobe Business Catalyst
6.1
LightCMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
LightCMS

Security

Adobe Business Catalyst
LightCMS
8.0
Role-based user permissions
Adobe Business Catalyst
LightCMS
8.0

Web Content Creation

Adobe Business Catalyst
LightCMS
9.1
WYSIWYG editor
Adobe Business Catalyst
LightCMS
10.0
Code quality / cleanliness
Adobe Business Catalyst
LightCMS
9.0
Admin section
Adobe Business Catalyst
LightCMS
9.0
Page templates
Adobe Business Catalyst
LightCMS
10.0
Library of website themes
Adobe Business Catalyst
LightCMS
10.0
Mobile optimization / responsive design
Adobe Business Catalyst
LightCMS
10.0
Publishing workflow
Adobe Business Catalyst
LightCMS
8.0
Form generator
Adobe Business Catalyst
LightCMS
7.0

Web Content Management

Adobe Business Catalyst
LightCMS
7.3
Content taxonomy
Adobe Business Catalyst
LightCMS
4.0
SEO support
Adobe Business Catalyst
LightCMS
7.0
Bulk management
Adobe Business Catalyst
LightCMS
8.0
Community / comment management
Adobe Business Catalyst
LightCMS
10.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • LightCMS provides all the major functionality 90% of sites need. It keeps out of its own way by making these solutions intuitive and simple and not trying to solve every problem for everyone which would over-complicate the tool-set.
  • This is the easiest to use CMS we have ever seen. I tell my client's that if they can make a Facebook post, they can manage their website, and it's true. Their UI is so easy and keeps getting easier to use. Untrained users get it in minutes and are able to manage their sites without our help.
  • LightCMS's code is simple and light-weight. Sites are fast and the CMS doesnt get in the way of performance.
  • You can do almost anything you want (except server-side programming) with LightCMS. So, we can create any design we want and it works great with Light CMS's tokens and editable regions concept (which is also simple to implement.)
  • Constantly upgraded and fixed, the product is 1000x better after 10 years of working with it, but is still simple and not bloated.
John Reitz profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • While keeping it simple is LightCMS's thing, some of the elements/modules could use deeper options or control for advanced users.
  • Some content, such as calendars, cannot have data exported/imported easily.
  • Support was amazing 10 years ago. We openly talked about how awesome they were... it isn't as good as it once was, but is still way above almost every support of other CMS systems we have used.
John Reitz profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
We have looked at hundrends of CMS's and LightCMS is a perfect entry-level system for most of our small to mid sized clients. LightCMS's feature set is less complex than almost every other system and the actual interface is miles ahead of most other CMS systems. It's simply thought out better. It lacks sensibility and an API as well as other advanced features many more expensive or more DIY systems have, but the simplicity makes up for it.
John Reitz profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • While I always think the price could be cheaper, LightCMS is incredibly inexpensive if you consider the costs of hosting, support, and upgrading is all included.
  • As part of their partner program, we are able to control client accounts from our master account, making moving between clients easier and supporting them faster which ultimately makes our labor costs better.
John Reitz profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

LightCMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details