What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Omniconvert

3 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Omniconvert

Marketizator is very suitable for e-Commerce.
Ulymar Rocha profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Omniconvert
WYSIWYG email editor
Adobe Business Catalyst
2.7
Omniconvert
Dynamic content
Adobe Business Catalyst
8.9
Omniconvert
Ability to test dynamic content
Adobe Business Catalyst
7.3
Omniconvert
Landing pages
Adobe Business Catalyst
6.6
Omniconvert
A/B testing
Adobe Business Catalyst
7.0
Omniconvert
Mobile optimization
Adobe Business Catalyst
8.0
Omniconvert
Email deliverability
Adobe Business Catalyst
8.2
Omniconvert
List management
Adobe Business Catalyst
3.3
Omniconvert
Triggered drip sequences
Adobe Business Catalyst
6.8
Omniconvert

Lead Management

Adobe Business Catalyst
1.9
Omniconvert
Lead nurturing
Adobe Business Catalyst
1.9
Omniconvert
Lead scoring and grading
Adobe Business Catalyst
2.3
Omniconvert
Data quality management
Adobe Business Catalyst
1.5
Omniconvert
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Omniconvert

Campaign Management

Adobe Business Catalyst
2.5
Omniconvert
Calendaring
Adobe Business Catalyst
2.6
Omniconvert
Event/webinar marketing
Adobe Business Catalyst
2.4
Omniconvert

Social Media Marketing

Adobe Business Catalyst
8.2
Omniconvert
Social sharing and campaigns
Adobe Business Catalyst
7.8
Omniconvert
Social profile integration
Adobe Business Catalyst
8.6
Omniconvert

Reporting & Analytics

Adobe Business Catalyst
7.1
Omniconvert
Dashboards
Adobe Business Catalyst
8.1
Omniconvert
Standard reports
Adobe Business Catalyst
7.1
Omniconvert
Custom reports
Adobe Business Catalyst
6.2
Omniconvert

Platform & Infrastructure

Adobe Business Catalyst
6.3
Omniconvert
API
Adobe Business Catalyst
6.7
Omniconvert
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Omniconvert
Customizability
Adobe Business Catalyst
6.1
Omniconvert
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Omniconvert

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • Amazing segmentation
  • Automation
  • Ease of use
Ulymar Rocha profile photo

Cons

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo
  • Heat map
  • Email
Ulymar Rocha profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Omniconvert3.6
Based on 1 answer
A little clunky gui
Ulymar Rocha profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
No answers on this topic

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • Better customer service
Ulymar Rocha profile photo

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Omniconvert

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Omniconvert Editions & Modules
Omniconvert
Edition
10 000 tested views
$591
50 000 tested views
$1791
30 000 tested views
$1191
1. Per Month
Additional Pricing Details