Adobe Customer Journey Analytics vs. Redpoint Global rgOne

Adobe Customer Journey Analytics

Adobe Customer Journey Analytics

6 Reviews and Ratings

Redpoint Global rgOne

Redpoint Global rgOne

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Customer Journey Analytics	Score 8.5 out of 10	N/A	Adobe's Customer Journey Analytics is a service built on Adobe Experience Platform that lets the user join all data from every channel into a single interface for real-time, omnichannel analysis and visualization, allowing users to make better decisions with a holistic view of the business and the context behind every customer action.	N/A
rgOne	Score 7.2 out of 10	N/A	Redpoint's software platform, rgOne, helps companies transform their customer experiences across the enterprise. Redpoint's solutions aim to provide a uniﬁed, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. The goal is to deliver more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI.	N/A

Pricing

Adobe Customer Journey Analytics

Redpoint Global rgOne

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Adobe Customer Journey Analytics	rgOne
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Adobe Customer Journey Analytics	Redpoint Global rgOne
Top Pros	Pro Customer journey Pro Customer engagement Pro Data extraction	Pro Straightforward process Pro Mark up Pro Ability to mark
Top Cons	Minus Bit complex Minus Different metrics Minus Analytical tools	Minus System is not Minus Smart enough Minus Ability to segment

Best Alternatives
	Adobe Customer Journey Analytics	Redpoint Global rgOne
Small Businesses	Ortto Score 8.8 out of 10	Mautic Score 9.1 out of 10
Medium-sized Companies	Quadient Inspire Score 9.4 out of 10	The Trade Desk Score 8.1 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	Iterable Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Adobe Customer Journey Analytics	Redpoint Global rgOne
Likelihood to Recommend	10.0 (1 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	Adobe Customer Journey Analytics	Redpoint Global rgOne
Likelihood to Recommend	Adobe It is a good tool to check on the customer journey. Involving them directly and provision of support. Secondly, it is an analytical tool that will manage all your complex data help in analytics, and create very friendly reports. The user interface is friendly but the features are not that easy to comprehend. Incentivized Pramit Sharma Team Manager Read full review	Redpoint Global Redpoint is great in complex data environments, especially consumer based businesses. Incentivized Larry Goldman President Read full review
Pros	Adobe Data extraction is done accurately and too fast. Reporting and creation of different segments to solve that. Allowing support in different dashboards is also an added advantage. Incentivized Pramit Sharma Team Manager Read full review	Redpoint Global Ingestion of real-time and batch data Data quality cleansing and correction Customer matching Incentivized Larry Goldman President Read full review
Cons	Adobe Just a bit complex to comprehend. Incentivized Pramit Sharma Team Manager Read full review	Redpoint Global Continue to develop more connections to other customer facing cloud based applications Incentivized Larry Goldman President Read full review
Support Rating	Adobe No answers on this topic	Redpoint Global Extremely helpful and deep technical expertise in their support group. Incentivized Larry Goldman President Read full review
Alternatives Considered	Adobe No answers on this topic	Redpoint Global Redpoint provides more power and flexibility to create a consolidated customer database than Informatica. Incentivized Larry Goldman President Read full review
Return on Investment	Adobe Making complex data solutions manageable. The solution to email traffic. Linking data with different sources has been made easier. Incentivized Pramit Sharma Team Manager Read full review	Redpoint Global Redpoint streamlines data consolidation and provides overall customer journey orchestration. Incentivized Larry Goldman President Read full review
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