Adobe Experience Manager Forms vs. Smart Communications SmartCOMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Manager Forms
Score 8.2 out of 10
N/A
Adobe Experience Manager Forms (formerly LiveCycle) is designed to make it easy to create and publish forms for any device. With its machine learning and AI-fueled feature, Automated Forms Conversion, users can modernize forms at speed.N/A
SmartCOMM
Score 8.8 out of 10
N/A
Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
Pricing
Adobe Experience Manager FormsSmart Communications SmartCOMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Experience Manager FormsSmartCOMM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Adobe Experience Manager FormsSmart Communications SmartCOMM
Top Pros

No answers on this topic

Top Cons
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User Ratings
Adobe Experience Manager FormsSmart Communications SmartCOMM
Likelihood to Recommend
7.0
(5 ratings)
9.0
(2 ratings)
User Testimonials
Adobe Experience Manager FormsSmart Communications SmartCOMM
Likelihood to Recommend
Adobe
Helps in creating forms that we normally used to create in Excel. For this reason alone it's a huge upgrade. Plus is relatively easy to use once you know how to use it. Also, it works best for forms that you need to fill in.
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Smart Communications
It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
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Pros
Adobe
  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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Smart Communications
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
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Cons
Adobe
  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
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Smart Communications
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
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Alternatives Considered
Adobe
We chose this solution because it offered more flexibility , decreased our overall expenses and is what allowed us to execute our operations and business needs effectively. Adobe LiveCycle is a step above all of its competitors. Your only setback will be the initial training time investments.
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Smart Communications
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
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Return on Investment
Adobe
  • Easier for employees to fill forms
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Smart Communications
  • Migration ease
  • Latest features
  • Cloud readiness
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ScreenShots