Advanced Field Service Management vs. Oracle Fusion Service
Advanced Field Service Management vs. Oracle Fusion Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Advanced Field Service Management | N/A | Schedule, mobilise and analyse. Advanced's Field Service Management software is designed to empower users to deliver the best possible service for customers in the most efficient and effective ways. Its Work Hub, Dynamic Resource Scheduler, Job Manager and InfoSuite solutions enable intelligent field service management. The software spans the complete field service lifecycle, from planning and scheduling to service delivery, and from performance management to continual improvement. | N/A | |
Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
Advanced Field Service Management | Oracle Fusion Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Advanced Field Service Management | Oracle Fusion Service | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Advanced Field Service Management | Oracle Fusion Service | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Advanced Field Service Management | Oracle Fusion Service | |
---|---|---|
Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Advanced Field Service Management | Oracle Fusion Service | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 6.2 (89 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (9 ratings) |
Usability | - (0 ratings) | 10.0 (5 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (7 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (4 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 5.7 (11 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Advanced Field Service Management | Oracle Fusion Service | |
---|---|---|
Likelihood to Recommend | Advanced No answers on this topic | Oracle |
Pros | Advanced No answers on this topic | Oracle |
Cons | Advanced No answers on this topic | Oracle |
Likelihood to Renew | Advanced No answers on this topic | Oracle |
Usability | Advanced No answers on this topic | Oracle |
Reliability and Availability | Advanced No answers on this topic | Oracle |
Performance | Advanced No answers on this topic | Oracle |
Support Rating | Advanced No answers on this topic | Oracle |
In-Person Training | Advanced No answers on this topic | Oracle |
Implementation Rating | Advanced No answers on this topic | Oracle |
Alternatives Considered | Advanced No answers on this topic | Oracle |
Scalability | Advanced No answers on this topic | Oracle |
Return on Investment | Advanced No answers on this topic | Oracle |
ScreenShots | Advanced Field Service Management Screenshots | Oracle Fusion Service Screenshots |