Likelihood to Recommend I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.
Read full review Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
Read full review Pros It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI. It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread. It integrates easily with email applications. An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks. Read full review Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network. Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation. Darktrace comes with it autonomous AI model detection and responses capabilities. Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network. Read full review Cons A vital business tool, but at a somewhat high cost for small businesses. Some new functions are not quite responsive, so adding them after they have been completed would be ideal. Simplifying your registration would be a great help in saving time. Having adequate knowledge to handle the software makes it easier to use it and allows it to function properly. Read full review There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update. Read full review Likelihood to Renew It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
Read full review Usability Darktrace comes with a simple usability interface with easy navigation and organisation.
Read full review Support Rating Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Read full review Alternatives Considered Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.
Read full review We did NOT select Darktrace.
OSSIM /AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
Read full review Return on Investment It is a tool that has been vital to our company since it does not allow threats to reach our email inbox, because it carries out a scan of each email. Its integration with different email gateways allows us to keep our environments protected. It enables us to keep our employees and our brand protected from phishing and BEC threats. Read full review One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network. If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind. You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic. Read full review ScreenShots