What users are saying about

Airtable

212 Ratings

Airtable

212 Ratings
Score 9.1 out of 101

Assistance PSA

4 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

Airtable

Any sort of database--keeping records of all of our volunteers, recipients, organizations, etc
Juliet Sternberg profile photo

Assistance PSA

Financial management and budget management
Bhanuja Nagore profile photo

Feature Rating Comparison

Project Management

Airtable
7.8
Assistance PSA
7.9
Task Management
Airtable
8.0
Assistance PSA
8.0
Resource Management
Airtable
8.2
Assistance PSA
8.0
Gantt Charts
Airtable
7.5
Assistance PSA
8.0
Scheduling
Airtable
7.5
Assistance PSA
8.0
Workflow Automation
Airtable
7.7
Assistance PSA
7.0
Team Collaboration
Airtable
8.7
Assistance PSA
8.0
Support for Agile Methodology
Airtable
7.9
Assistance PSA
8.0
Support for Waterfall Methodology
Airtable
7.7
Assistance PSA
8.0
Document Management
Airtable
7.8
Assistance PSA
8.0
Email integration
Airtable
7.2
Assistance PSA
8.0
Mobile Access
Airtable
7.5
Assistance PSA
8.0
Timesheet Tracking
Airtable
7.9
Assistance PSA
8.0
Change request and Case Management
Airtable
8.0
Assistance PSA
8.0
Budget and Expense Management
Airtable
8.1
Assistance PSA
8.0

Professional Services Automation

Airtable
Assistance PSA
8.5
Quotes/estimates
Airtable
Assistance PSA
8.0
Invoicing
Airtable
Assistance PSA
9.0
Project & financial reporting
Airtable
Assistance PSA
8.0
Integration with accounting software
Airtable
Assistance PSA
9.0

Pros

  • The ease of the relational database capabilities are key for keeping tracking of how our contacts, partners, donors, and event attendees are all related.
  • The map block feature is great for when we're on the road visiting partners.
  • The custom views are extremely helpful for viewing the most important information quickly.
  • As a nonprofit, the reduced prices are also greatly appreciated so we can put more funds towards the youth we serve rather than into infrastructure.
  • Of HUGE importance is the care and feeding I've received from customer support. I ask a question and get a response within 24 hours and the response is personalized and makes sense. The conversation with a single representative is such a relief and makes it so much easier for me to be productive.
  • I suspect that the technology integrations with other apps, using Zapier or otherwise, will become more and more important to us - we're working on getting PayPal payment completions to populate our event attendee lists right now!
Dana Luco profile photo
  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore profile photo

Cons

  • The trial period should be a bit longer. I wanted to test it before I rolled it out to my team. Just after I felt comfortable and started to share, the trial period ended.
  • Shorter videos. I think there are great resources available and I really think that is a strength, but if I had to suggest something, it would be to make more short videos to give technical how-tos.
Seth Cochran profile photo
  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
No score
No answers yet
No answers on this topic

Usability

Airtable9.0
Based on 5 answers
As I said, it's AMAZING, incredibly flexible -- totally intuitive, requiring almost no learning curve. I love that because it makes it easy to share with clients, without them having to learn how to use it.
Robbin Block profile photo
No score
No answers yet
No answers on this topic

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have mostly set up and helped architect custom database solutions in a proprietary software, as compares directly to Airtable. I have set up and used JIRA Software extensively, and several Marketing Automation systems, and set up Oncontact CRM, and used DAM systems, and Basecamp project management. All in all setting up databases and introducing them to organizations is one of my primary skills and I have several years experience doing this within an organization and as a consultant for other organizations. This is why I love Airtable so much - I have never seen something so lightweight, so inexpensive, and so powerful. Pound for pound it whips any system I have ever used. When I think back to all the custom database solutions I've implemented, and other processes I've managed and consulted on within organizations, I can't help but wonder how many of them would have vastly better off with a simple Airtable implementation.
James Shafstall profile photo
Speed and so many options
Bhanuja Nagore profile photo

Return on Investment

  • Airtable has helped us totally automate our complimentary pass system, saving printing costs and staff time.
  • Airtable has helped us to prototype systems and have them go live in minutes or hours.
Ana Nelson profile photo
  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore profile photo

Screenshots

Assistance PSA

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Assistance PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details