As good as you make it
December 08, 2021

As good as you make it

Caleb Fortune | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airtable

I've used Airtable to both manage a multistage workflow with 10+ contractors as well as accept and track tasks in a larger corporate environment. This spanned both desktop and mobile usage. The multistage use required an easy to no training approach to remain effective with revolving contractors and even covered some basic reimbursement tracking needs. The corporate environment needed an ability to provide visibility across the company to project statuses, which was easily possible using their iframe embedding feature.

Pros

  • Managing rows as items
  • Flexible setup that gets the most out of the tool
  • Intuitive integrations
  • Logical behavior (Functions behave as expected)
  • Just works

Cons

  • Can get spendy
  • More features before paywall
  • More mobile functionality
  • Being able to turn sheets into a form to use for requests, follow ups, questionnaires
  • Being able to make multiple views (even repeated styles, but the information displayed differently)
  • Integrations
  • It allowed quick scaling
  • Made for more consistent task tracking, which in turn helped with customer communication and deadlines
  • The flexibility allowed the team to row in the same direction with minimal training or alignment needed
While a very capable tool, Smartsheet ultimately didn't provide the ease of use we required for our scenario. Monday was a great tool that felt very similar to Airtable, except its mobile app actually lead to some mismatched information and difficult use in time-sensitive situations. Airtable has been the most stable, user-friendly, and reliable of the three options.

Do you think Airtable delivers good value for the price?

Yes

Are you happy with Airtable's feature set?

Yes

Did Airtable live up to sales and marketing promises?

Yes

Did implementation of Airtable go as expected?

Yes

Would you buy Airtable again?

Yes

Airtable is very well suited for a niche environment that finds other project tracking or collaborative tools to be limiting. The ability to build out a single pool of information to best suit each team member's visual or functional needs is amazing. While the setup time can be lengthy, depending on your particular needs, it is really worth it when it's finally ready.

Airtable Feature Ratings

Project Management
7.4
Task Management
8
Resource Management
5
Gantt Charts
7
Scheduling
8
Workflow Automation
9
Team Collaboration
7
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
5
Email integration
7
Mobile Access
8
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
8
Professional Services Automation ()
Not Rated

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