What users are saying about
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Top Rated
117 Ratings
43 Ratings
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Score 8.2 out of 100

Stripe

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Top Rated
117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Amazon API Gateway

API GW is great for giving access to asynchronous operations that are fast and don't need to be online all the time. Lambda functions are the classic example. In the past, an operation that is called on via an HTTP endpoint would be implemented using a server-based solution. With high availability in place that would include a server or two and a load balancer. Over time this setup can be costly, especially if the service is not used at full capacity; cycles are wasted when the servers are sitting there waiting to respond.If the operation can be distilled down to a function, an API GW + Lambda solution could be put in place that performs the operation as needed only when requested. Comparing the low price point for API GW requests and Lambda CPU+Memory, the savings can be night and day over the server-based implementation.
Michael Jenkins | TrustRadius Reviewer

Stripe

If you are building a custom web, mobile, or e-commerce application, Stripe is the most flexible, easiest to implement, and feature-rich platform available today. Other payment processors have poor APIs, poor documentation, and poor support in comparison. We've worked with a number of more legacy payment gateway and merchant account setups in the past, and the hassles and hurdles slow down product development. Stripe's support is extremely fast and knowledgeable. We can ask Stripe's live chat a complex software implementation question and have an answer from a real knowledgeable person in minutes. Getting a helpful answer at all from some other payment services we have worked with can be a challenge in comparison
Bryan McAnulty | TrustRadius Reviewer

Feature Rating Comparison

API Management

Amazon API Gateway
8.5
Stripe
API access control
Amazon API Gateway
9.1
Stripe
Rate limits and usage policies
Amazon API Gateway
9.1
Stripe
API usage data
Amazon API Gateway
8.7
Stripe
API user onboarding
Amazon API Gateway
6.7
Stripe
API versioning
Amazon API Gateway
9.0
Stripe
Usage billing and payments
Amazon API Gateway
8.8
Stripe
API monitoring and logging
Amazon API Gateway
8.0
Stripe

Pros

Amazon API Gateway

  • API Gateway integrates well with AWS Lambda. This allows us to build a web server in the language and framework of our choice, deploy it as a Lambda function, and expose it through API Gateway.
  • API Gateway manages API keys. Building rate limiting and request quota features are not trivial (or interesting).
  • API Gateway's pricing can be very attractive for services that are accessed infrequently.
Anonymous | TrustRadius Reviewer

Stripe

  • Documentation: Stripe is extensively well-documented, with thorough docs on both the high-level components of their system, as well as best-in-class API documentation.
  • Customer Support: Stripe has great, responsible customer support. Their front-line CS is remarkably willing to dig into an issue and look for out-of-the-box solutions when a specific feature or use-case isn't quite supported.
  • Reliability: Stripe has given us every reason to trust their platform, which has been extremely stable and robust in the years we've been using it.
Anonymous | TrustRadius Reviewer

Cons

Amazon API Gateway

  • I think there should be another way of enabling CORS. It basically creates OPTIONS for every endpoint, which makes your API Gateway look complicated.
  • The integration timeout limit is 30 seconds, which limits you into that time.
  • API Gateway UI should be improved and should work correctly when more than two people are adding/editing endpoints.
Anonymous | TrustRadius Reviewer

Stripe

  • The UI is easy to navigate and understand, however if the homepage or dashboard was simplified it could make Stripe an even better solution than it is.
  • Unlike some of it's competitors, it comes with no hardware to process transactions. Currently this is not an issue for the way we do business or run credit card transactions but as we grow and expand we may have a need for mobile-based hardware devices in the future.
  • Although it's a competitive product, we'd welcome lower fees and quicker balance transfers to our main banking account from Stripe.
Jon Porreca | TrustRadius Reviewer

Usability

Amazon API Gateway

No score
No answers yet
No answers on this topic

Stripe

Stripe 10.0
Based on 1 answer
It's extremely user-friendly and easy to navigate.
Angel Brockbank | TrustRadius Reviewer

Support Rating

Amazon API Gateway

Amazon API Gateway 10.0
Based on 2 answers
We always had a great experience with the AWS support team. They were always on time and very dependable. It was a good partnership while we worked to resolve our issues.
Anonymous | TrustRadius Reviewer

Stripe

Stripe 8.5
Based on 30 answers
I have not had to utilize the customer support feature, which is why I gave it a ten! I feel like the better the software is, the less you have to use customer support, which is much easier on the user! Love the user-friendliness of Stripe. I would definitely recommend it!
Emily Williams | TrustRadius Reviewer

Alternatives Considered

Amazon API Gateway

When we tested Azure API Management at the time, it had serious connectivity issues, it was very unstable, and it needed to do a lot using the command line. Comparing with the AWS solution, which was more mature, and the fact that we have services in use on AWS, we ended up choosing to continue using AWS products. This so as not to run the risk of increasing latency in accesses, and of some functionality not working, due to being developed yet.
Anonymous | TrustRadius Reviewer

Stripe

We use Square for point of sale payments but we only use that occasionally if we are at an expo or similar. I have also used a credit card service from our bank but it was several years ago and it was technologically slow and expensive. Stripe is easier to use and reasonably priced for transactions.
James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer

Return on Investment

Amazon API Gateway

  • ROI is negative, you need either to hire them to work with you or spend days/weeks to figure out issues.
  • For some of the projects in the end it is not worth it, it is just a "buzz" to use serverless but not practical.
  • Service is easy to set up authorization and it is easy to manage.
Anonymous | TrustRadius Reviewer

Stripe

  • Stripe has allowed us to effortlessly collect monthly fees from our clients. After spending time to get things setup, we now don't need to spend additional time each month processing payments. So in that sense Stripe has had a positive affect in free up our time.
Brandon Zell | TrustRadius Reviewer

Pricing Details

Amazon API Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon API Gateway Editions & Modules

Edition
First 300 Million$1.001
Past 300 Million$0.901
  1. Per Million
Additional Pricing Details

Stripe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stripe Editions & Modules

Edition
Integrated2.9% + 0.301
CustomizedContact sales team
Radar0.053
Terminal2.7% + 0.054
Sigma0.025
Atlass$5006
Issuing0.107
Premium Support$1,8008
  1. per successful charge
  2. per screened transaction
  3. per successful charge
  4. per charge
  5. one-time fee
  6. per virtual card
  7. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon API Gateway
8.1
Stripe
9.1

Usability

Amazon API Gateway
Stripe
10.0

Support Rating

Amazon API Gateway
10.0
Stripe
8.5

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