What users are saying about
1 Ratings
336 Ratings
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Score 8.8 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Amazon Web Services

Amazon Web Services is well suited for companies or organizations that need to run specific applications or virtual services on servers. The cost-per-server ratio makes this ideal for testing and live deployment scenarios. It is especially ideal for smaller to medium size IT development teams. If you are looking to just set up a website, for example, AWS may not be ideal unless you are having it custom built.
Nathan Sichilongo profile photo

eApps

If you need help with support or setup, you will be able to get a hold of a technician.
Doug Smith profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.3
eApps
7.1
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
eApps
6.0
Dynamic scaling
Amazon Web Services
9.1
eApps
7.0
Elastic load balancing
Amazon Web Services
8.7
eApps
7.0
Pre-configured templates
Amazon Web Services
7.6
eApps
7.0
Monitoring tools
Amazon Web Services
7.5
eApps
8.0
Pre-defined machine images
Amazon Web Services
7.9
eApps
Operating system support
Amazon Web Services
7.9
eApps
8.0
Security controls
Amazon Web Services
8.4
eApps
7.0

Pros

  • The ability to scale vertically and horizontally easily.
  • The ability to get server notifications
  • Ease of use within the AWS GUI
No photo available
  • Eapps support is very good. We can always call and speak to a tech support technician 24 hours a day. They are also very knowledgable.
Doug Smith profile photo

Cons

  • Service Availability has been ok, yet a couple large outages brought down the service for "too long"
  • Service Availability is worse than some competitors based on known metrics
No photo available
  • DDOS attacks have been recent. We also had issues with their SAN. I know they are in the process to update their SAN drives but there were a couple times which these failed.
Doug Smith profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Marc Schriftman profile photo
No score
No answers yet
No answers on this topic

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
No photo available
No score
No answers yet
No answers on this topic

Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
No photo available
No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
Neutral, no experience with either.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at Microsoft 365 Business because it's so popular. It's ease of use seemed attractive but it didn't have the agility or scalability we found in AWS. IBM Analytics Engine was far more complex than we needed and very expensive. AWS is an operations tool for us so the reporting we get for the quality of service we wanted, is perfect as is.
Jackie Bassett profile photo
Eapps is a cheaper alternative to AWS and Rackspace.
Doug Smith profile photo

Return on Investment

  • I have seen people spend a lot of money just playing with AWS because they had no idea what they were doing. Pay attention, and know what you are getting into before you do anything.
  • My previous company was in the process of moving entirely to AWS, and I know it had to be cost effective because they had datacenters at over 20 locations.
Michael Timms profile photo
  • Uptime is critical for my business. Recently we had some issues with uptime, but they were resolved rather quickly.
Doug Smith profile photo

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eApps

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details