Amazon Web Services

310 Ratings
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Score 8.7 out of 101

IBM Cloud IaaS (formerly IBM Bluemix - IaaS)

17 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Amazon Web Services

Amazon Web Services is well suited for companies that don't want to have deal with physical infrastructure and want a high level of security and availability. In most cases Amazon Web Services is a great option for most, but may not be an option if you have met the tipping point of physical cost vs. Amazon Web Services cost. It may end up being a better option in the long run to manage the infrastructure yourself if the cost per hour of Amazon Web Services is greater than what you can provide if your level of availability is equal to or greater than Amazon Web Services.
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IBM Cloud IaaS (formerly IBM Bluemix - IaaS)

Softlayer is perfect for advanced users that are working on newer projects that are still in the development stages, due to the wide availability of custom server configs, and the hourly plans, or a company that has a lot of experience working with IBM, that would be use to the style of business IBM brings to Softlayer. Any newer or less experienced users should stay away until they have gained more experience, as it really can be confusing, especially if you have the mindset of someone that has use AWS/Google type services for a while. If you do need something with more power, but want to pick up the experience on the job, then I suggest looking into IBM BlueMix, as it offers all of SoftLayers services, in a more "user" friendly layout. I do, however, recommend that you keep softlayer in an easily accessible part of your mind, for future endeavors, or even testing/troubleshooting situations. It really is a perfect go-to service for anyone that just had an idea appear, and needs to do some quick (several hours) proof-of-concept testing, or a safe place to do some testing or learning. I have found Softlayer to be perfect for error recreation, and generally lay out a scaled mirror of the current network I'm working with, so that I can try "what if" experiments, without consequences, as an error resolution resource.
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Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.4
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
3.8
Service-level Agreement (SLA) uptime
Amazon Web Services
8.7
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
7.0
Dynamic scaling
Amazon Web Services
8.9
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
4.4
Elastic load balancing
Amazon Web Services
9.0
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
1.9
Pre-configured templates
Amazon Web Services
7.7
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
1.2
Monitoring tools
Amazon Web Services
7.9
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
3.6
Pre-defined machine images
Amazon Web Services
7.9
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
1.2
Operating system support
Amazon Web Services
8.5
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
6.8
Security controls
Amazon Web Services
8.2
IBM Cloud IaaS (formerly IBM Bluemix - IaaS)
4.4

Pros

  • Complete Failover and Disaster Recovery services which scale to your desired need
  • Several service level options from dynamic storage pricing to pre-allocated
  • Customer service responsiveness -- issues are resolved with a quick email or phone call rapidly
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  • Provisioning Servers
  • Supporting Hardware Issues
  • Account Management
Dave McBreen profile photo

Cons

  • Service Availability has been ok, yet a couple large outages brought down the service for "too long"
  • Service Availability is worse than some competitors based on known metrics
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  • Automated Promotions vs Manual Account Management Intervention
  • DDoS Mitigation has Improved but Still Has Room for Improvement
Dave McBreen profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
AWS has met our requirements, including the pricing. There is no need to move off of AWS at this time.
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No score
No answers yet
No answers on this topic

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
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No score
No answers yet
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Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
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No score
No answers yet
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Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
Neutral, no experience with either.
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No score
No answers yet
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Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked into other server hosts, but the cost was out of our budget. We were quoted a monthly fee of $500 to $750, plus an initial fee of over $1,000. AWS made the most financial sense as well as other reviews and recommendations
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SoftLayer allows more customization with Disk/Network/etc., and allows for out of the box (OOB) access to their servers
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Return on Investment

  • Profitability: We've a team of very hands-on engineers and what they would need to build what we now get from AWS, would not have had the level of profitability we get with AWS. At first, our inhouse team really wanted this work inhouse. Now, they're very grateful it's not. Billing is always accurate and automated with full justification in every report. We can plan our growth far more accurately.
  • Flexibility: We can onboard new customers in an instant. We can give greater service levels to our current customers, just as quickly and dynamically too, if their needs change.
  • Ease of use: seriously, one or two phone calls is pretty much all we've ever had to make when our needs change and it's been that easy for the last 4 or 5 years now.
Jackie Bassett profile photo
  • Positive Impact in Managing Physical Servers
Dave McBreen profile photo

Screenshots

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon Web Services More Information

IBM Cloud IaaS (formerly IBM Bluemix - IaaS)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Cloud IaaS (formerly IBM Bluemix - IaaS) More Information