Likelihood to Recommend CARET (Abacus Data Systems, Inc. )
Amicus Attorney can probably be deployed very well in a law office that has a manager specifically dedicated to making it run smoothly, and who can keep track of the contacts, etc. In our firm, no one can spend the time to do this, so the information stored by Amicus gets a little disorganized, which has the effect of slowing us down
Read full review Law firms needing an easy to use billing and accounting systems. [SurePoint Legal Management System (LMS)] would work for law firms of all sizes. It does not work well for matter pricing or profitability analysis.
Read full review Pros CARET (Abacus Data Systems, Inc. )
Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization). Case management including contacts, emails, documents, etc. to keep everything in one consolidated place. Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease. Read full review The interface is fairly well designed, making it fairly easy to enter data or to create information visualizations. The software supports a robust set of features that can all be accessed through a single portal or site. There are analysis functions that help show patterns or trends based on time sensitive information. Read full review Cons CARET (Abacus Data Systems, Inc. )
Partner channel doesn't really exist anymore Support of the product is extremely poor License agreement states you can only run it in their data center (not Azure or AWS, really Amicus?) Read full review No case management system to speak of. No able to create multiple cost rates for attorneys to use in profitability analysis Accounting system does not integrate well with e-billing vendors Read full review Alternatives Considered CARET (Abacus Data Systems, Inc. )
In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
Read full review LMS Practice Management provides a wealth of features not often found in one package. Its information visualization tools and client management tools are extremely helpful in providing oversight on client billing matters. Its reporting tools were also fairly robust, providing more features than competitor products on the markets. While not perfect, its clean interface and number of components help make it stand out among the competition
Read full review Return on Investment CARET (Abacus Data Systems, Inc. )
Large software investment, if not properly configured and utilized this can be a time and money vacuum. If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users. Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm. Read full review It easy to use to respond to questions relating to time entry, billing and collections Read full review ScreenShots