What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 7 out of 101
6 Ratings
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Score 5.3 out of 101

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Likelihood to Recommend

AMTdirect

I think for medium to large companies AMTDirect would be invaluable to have the "whole" picture of all properties at your finger tips. For smaller companies with 10 or fewer properties maybe not as "necessary".
Tanya Cooksey profile photo

Buildium

Does nearly everything a building and property management company could use. In fact, I don't think we are using all the features as well as we could. Eliminates many challenges, including paperwork, reminders, and processing actual checks as a form of payment ( most valuable to me). If you are with a smaller organization, it's probably too robust and costly.
Ann M. Frank profile photo

Pros

  • AMTDirect allows for customization to your specific needs in a snapshot. One area I appreciate is that I am able to change most labels/field names to coincide with our specific naming conventions.
  • AMTDirect has wonderful support. They respond very quickly and I always feel that I am important and matter to them.
  • AMTDirect is always interested in what I would like to see added to be even more useful to my needs. They listen to me and strive to make those changes.
Tanya Cooksey profile photo
  • It's easy to read and navigate.
  • It's easy to learn and train others on, including tenants.
  • Communication options are better than other options, or not having this platform.
  • Updates are frequent, always valuable, and make it even easier to use.
Ann M. Frank profile photo

Cons

  • Initially when I started using AMTDirect it was a little overwhelming because it is a lot of detail. At times I would like to see it a little more simplified. However, I will say they have over the past 6 years done that exactly. It is becoming more simplified to use, but with the same important outcomes.
  • The software is much faster than it was when I initially started using it. Some of that might be resolved if there were some drag and drop type situations more I think.
Tanya Cooksey profile photo
  • Reconciliation adjustment, please enact a password setting. Having to un-reconcile 4 months to get to the desired date is ridiculous.
  • Fix the notes & loans to have communication between separate companies.
  • Allow for duplicate vendors to merge.
  • Give a re-send option for tenant portal use/creation.
  • Allow to search by Invoice # (reference #)
  • Fix the credit system, allow the transfer of deposits from one unit to be moved to another.
  • When ending a lease, show the ledger adjustments as you add charges/refund deposits etc.
  • Option to see duplicate transactions!!
Madison Vojak profile photo

Usability

AMTdirect8.2
Based on 1 answer
From my experience, AMTDirect does have a bit of a learning curve, but once you pass that curve the system has details and information that are vital to the decision process of lease negotiations, lease & facilities management as well as project management. I've said it a thousand times, AMTDirect is the only reason I am able to manage 50+ retail spaces by myself with regards to all of the above decisions.
Tanya Cooksey profile photo
No score
No answers yet
No answers on this topic

Online Training

AMTdirect7.3
Based on 1 answer
I have not listened to any of the on-line video or webinars, but I have used the "help" guides and they are very easy to understand and for the most part that is how I have taught myself to use features I have never utilized before.
Tanya Cooksey profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

No answers on this topic
I liked the free trial option with Buildium, and it seemed easier to learn and train on.
Ann M. Frank profile photo

Return on Investment

  • AMTDirect has positively impacted our company for the simple fact that 1 person is able to handle 54 properties with regards to lease management, maintenance/repair and projects for those locations. We were at the point of needing to hire additional help, but AMTDirect has made it possible to delay hiring additional employees until we grow a little more.
  • AMTDirect has made it possible to be able for me to work from any where and not in an office with a bunch of files, because the information is at my fingertips. I am able to travel to our stores and still be able to take care of issues and answer important and at times timely questions.
Tanya Cooksey profile photo
  • Buildium creates ledgers that include any missed payments so we are able to keep track of these instances, and collect payment.
  • Buildium allows me to get more timely responses in my department, through task management and reminders.
Zaina Kroschinski profile photo

Screenshots

Pricing Details

AMTdirect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Buildium

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details