What users are saying about
1 Rating
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Score 8 out of 100
3 Ratings
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Score 5.6 out of 100

Likelihood to Recommend

Antworks Practice Management

Their cost is high, but it's easy to install, and getting familiar with the tool is quite fast. Compared to other tools and software, there are many other options to achieve the same business goal with very vast community support. They say Antworks can be trained with ML to extract data and process it automatically, but we find bugs daily. One of our business goals is web scraping first and then analyzing the scraped content. But many times when websites don't follow the same rule, it sends error messages and stops the process.
Anonymous | TrustRadius Reviewer

Prime Suite EHR

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Antworks Practice Management
Prime Suite EHR
8.0
Coding
Antworks Practice Management
Prime Suite EHR
8.0

Patient Scheduling

Antworks Practice Management
Prime Suite EHR
10.0
Automated appointment reminders
Antworks Practice Management
Prime Suite EHR
10.0
Multi-location support
Antworks Practice Management
Prime Suite EHR
10.0

Electronic Medical Records

Antworks Practice Management
Prime Suite EHR
6.6
Charting / document management
Antworks Practice Management
Prime Suite EHR
7.9
Templates
Antworks Practice Management
Prime Suite EHR
6.7
Patient portal
Antworks Practice Management
Prime Suite EHR
7.9
Mobile/tablet support
Antworks Practice Management
Prime Suite EHR
3.1
Integration with other EMR and PM systems
Antworks Practice Management
Prime Suite EHR
5.0
E-prescribing
Antworks Practice Management
Prime Suite EHR
9.0

Medical Security and Privacy

Antworks Practice Management
Prime Suite EHR
9.8
HIPAA compliance
Antworks Practice Management
Prime Suite EHR
9.6
Role-based permission levels
Antworks Practice Management
Prime Suite EHR
9.6
Data backups and redundancy
Antworks Practice Management
Prime Suite EHR
10.0
Local mode / networking failsafe
Antworks Practice Management
Prime Suite EHR
10.0

Workflow and Scale

Antworks Practice Management
Prime Suite EHR
9.6
Task tracking
Antworks Practice Management
Prime Suite EHR
10.0
Specialty-specific workflows
Antworks Practice Management
Prime Suite EHR
10.0
Multi-office / multi-physician capabilities
Antworks Practice Management
Prime Suite EHR
8.9

Pros

Antworks Practice Management

  • First: Being accoladed by infomationweek.com as a cognitive tool for machine learning and analytics, challenges repeated tasks to complete within no time, thus called AI based RPA.
  • It understands the category of data and segregates the data into structured and semi-unstructured. Thus, it helps in achieving cognitive tasks in Image and pattern recognition. OCR capabilities make it compete with other RPA in the market.
  • Its business pillars lie in Business Process as a Service (BPAAS) and Technology as a Service (TAAS). I used to integrate Zoho CRM, SugarCRM and FreshSales CRM with YellowAnt bot. Oauth 2.0 and token management play an important role in Antworks.
  • The best part of the Antworks is that they have queenbot™ which makes colonies and give birth to threads to work on different computers and machines to automate a single and repetitive task.
Anonymous | TrustRadius Reviewer

Prime Suite EHR

  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
Andrew McClean | TrustRadius Reviewer

Cons

Antworks Practice Management

  • Most of the times when performing a task on a remote machine, we have to deploy a screen recorder so that we can debug the process bu actually visualizing the workflow. There should be a remote monitoring tool on the Queen machine.
  • When automating Google spreadsheets to plot regression graphs, there are cases when some cell has NaN values. ANTstein always sends an error log in the admin machine. It skips the row and we end up with a smaller amount of data. We have also made a logic for predicting the NaN values by finding the median and fillna pandas-python library. Thus, improvement in flexibility is needed.
  • One should have to be familiar with the user experience of the technology or get certified to work upon. Because the tool is not so easy to learn at one go.
Anonymous | TrustRadius Reviewer

Prime Suite EHR

  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
David Judice | TrustRadius Reviewer

Alternatives Considered

Antworks Practice Management

Mostly we use data scraping tools and then take deep insights from the extracted data. Till now, we were unable to perform automation after scraping the data with the above-mentioned tools. But using ANTworks, we can automate the complete process. Our mainstream work process looks like: Twitter Hashtag extraction > Saving the scraped data to CSV > Importing the CSV in Python > Natural Language Understanding / NLTK in python > Creating pos/neg columns > giving positive and negative insights using analysis.
Anonymous | TrustRadius Reviewer

Prime Suite EHR

I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
Anonymous | TrustRadius Reviewer

Return on Investment

Antworks Practice Management

  • The self-learning mechanism makes it so powerful that all the business tasks get completed with no time. It handles the new data automatically without any human workforce behind it.
  • It has various ML models which makes it unique in performing repetitive tasks with learning from previous mistakes.
  • Generating Industry insights and market analysis is a key application of ANTstein.
  • A separate business goal we have achieved using Antworks. A slack platform is integrated with various chat-ops, for example, integrating google drive, GitHub, Gmail at one place and getting all of the information just by asking a query to the ANT. Example query—"New mails", "Updates in XYZ spreadsheet"
Anonymous | TrustRadius Reviewer

Prime Suite EHR

No answers on this topic

Pricing Details

Antworks Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Prime Suite EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Antworks Practice Management
8.0
Prime Suite EHR
5.6

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