AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Remote Desktop Manager
Score9.6 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$20
per month per user
Zoho Assist
Score8.4 out of 10
N/A
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
$12
per technician/per month
Pricing
AnyDesk
Remote Desktop Manager
Zoho Assist
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Team Remote Access Management
$20
per month per user
Starter
$25
per month per user, up to 5 users
Team Remote Connection Management
$30
per month per user
Team Privileged Access Management
$50
per month per user
Enterprise
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
Remote Support - Standard
$12
per technician/per month
Unattended Access - Standard
$12
25 unattended computers/per month
Remote Support - Professional
$18
per technician/per month
Unattended Access - Professional
$18
25 unattended computers/per month
Remote Support - Enterprise
$28
per technician/per month
Offerings
Pricing Offerings
AnyDesk
Remote Desktop Manager
Zoho Assist
Free Trial
Yes
Yes
Yes
Free/Freemium Version
Yes
Yes
Yes
Premium Consulting/Integration Services
No
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Optional
Additional Details
AnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
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More Pricing Information
Community Pulse
AnyDesk
Remote Desktop Manager
Zoho Assist
Considered Multiple Products
AnyDesk Software
Verified User
Chose AnyDesk
AnyDesk's advantage lies in its compatibility with older operating systems. Some other remote control systems only work with the latest versions, and older systems are incompatible. Being multi-platform, it eliminates the need for a separate remote for each environment. It …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose AnyDesk
As the AnyDesk address is constant, we do not have to share the ID multiple times with the same person.
Always shows a list of recent sessions so it will be easier to connect with people we frequently contact.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Devolutions
Verified User
Chose Remote Desktop Manager
Managing by IP Address or Hostname. Accessing devices secured by Security protocol as SSH and HTTPS. managing more than device with ease.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of IT in Information Technology at Junior Achievement of OKI Partners (Non-profit Organization Management, 11-50 employees)
Chose Zoho Assist
After evaluating several remote support solutions, I chose Zoho Assist primarily because it offers the same—if not better—features as its competitors, but at a significantly more affordable price point. The platform includes robust remote access, file transfer, and unattended …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
sometimes I use video chat as a meeting tool with users
The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
Would be great if it could also connect to serverless SQL instances like Azure SQL
If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It helps us reduce in-person visits, saving time and money.
Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
