Apica Synthetic vs. OpenText Business Process Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 8.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
OpenText Business Process Monitor
Score 10.0 out of 10
N/A
OpenText Business Process Monitor, formerly from Micro Focus, is a synthetic application monitoring tool.N/A
Pricing
Apica SyntheticOpenText Business Process Monitor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apica SyntheticOpenText Business Process Monitor
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apica SyntheticOpenText Business Process Monitor
Top Pros
Top Cons
Features
Apica SyntheticOpenText Business Process Monitor
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.6
11 Ratings
14% below category average
OpenText Business Process Monitor
9.0
1 Ratings
17% above category average
Application monitoring7.610 Ratings9.01 Ratings
Database monitoring6.07 Ratings9.01 Ratings
Threshold alerts6.611 Ratings9.01 Ratings
Predictive capabilities8.57 Ratings8.01 Ratings
Application performance management console6.08 Ratings10.01 Ratings
Collaboration tools5.48 Ratings00 Ratings
Out-of-the box templates to monitor applications4.98 Ratings8.01 Ratings
Application dependency mapping and thresholding6.76 Ratings8.01 Ratings
Virtualization monitoring5.87 Ratings9.01 Ratings
Server availability and performance monitoring7.28 Ratings10.01 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings10.01 Ratings
IT Asset Discovery6.96 Ratings00 Ratings
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User Ratings
Apica SyntheticOpenText Business Process Monitor
Likelihood to Recommend
8.2
(11 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticOpenText Business Process Monitor
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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OpenText
It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
Read full review
OpenText
  • Being proactive in monitoring critical business services.
  • Uses pre-saved scripts using Vugen.
  • Almost all protocols are supported by it.
Read full review
Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
Read full review
OpenText
  • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
  • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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OpenText
No answers on this topic
Usability
Apica
As per my experience while using it. Thanks!
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OpenText
No answers on this topic
Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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OpenText
No answers on this topic
Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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OpenText
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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OpenText
We didn't try anything else as we are satisfied with Business Process Monitor.
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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OpenText
  • Proactive.
  • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
  • Has almost all the needed protocols to write a script.
Read full review
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