What users are saying about
13 Ratings
13 Ratings
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Score 10 out of 101
8 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Applause

If you have a global mobile app with many countries, phones and languages, using the extensive Applause tester network is a must.Also, if you want to do pre-launch app research without the restrictions of the appstores (only need the email of users who you want to try the product and no time limit for using the build), then Applause MBM is great!
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Katalon Studio

If you are looking for an automation tool with rich UI view of test execution reports, Katalon Studio is a right solution for you. They offer an visual and in-depth test report which can help your team improve performance and productivity.
Johan Chopra profile photo

Pros

  • Applause is great for testing our iPhone/Android app across many different mobile phone models including different versions of the operating systems and helps us find those obscure bugs and eliminate them before launch.
  • Applause is great for testing our iPhone/Android app across many different languages and user groups from around the world and helps us find those obscure language bugs such as cropped text or poor translations and eliminate them before launch.
  • The Mobile Beta Management tools for pre-launch app development are particularly excellent in order to get user feedback. It allows the user to shake the phone and add a comment about what they like or do not like or to report a bug. The platform allows me and the developers to see the screen where this occurs as well as what was happening in the SW code leading up to the incident. It also allows for surveys to get specific feedback with statistics.
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  • Free automation solution
  • Powerful tool but easy to use and simple to deploy
  • Update feature frequently
  • Great support on their forum
Johan Chopra profile photo

Cons

  • One feature that I can see so far that needs to be improved is the way that the video submissions are handled. Because every time you try to open up a video on a bug submission you either need to download a big file or sometimes it does not open up.
David Hambardzumyan profile photo
  • Tutorials and Documentation need to be updated along with new version releases
  • Hope to see more active users and distinguish topic on Katalon forum
Johan Chopra profile photo

Likelihood to Renew

Applause8.2
Based on 1 answer
The one missing point is for the price - it's quite expensive to maintain the service to the extent of how we use it (dozens of test cycles and hundreds of test case hours on monthly basis). However the benefits still weights the price, especially when thinking of the price of potential hot fixes. Still, the price can be a reason to take a look on how competition is doing.
Martin Štefan profile photo
No score
No answers yet
No answers on this topic

Usability

Applause6.4
Based on 1 answer
The UI and the whole app is updated on regular basis, quite often actually. There are some cool features, like integration with several other bug tracking tools, which makes the bug management really easy. However there are some key usability issues within some of the less used workflows, which brings the score down a bit. They need to work on better switching between products and better bug search, especially across purchased products.
Martin Štefan profile photo
No score
No answers yet
No answers on this topic

Support

Applause9.1
Based on 1 answer
I know the score doesn't really correspond with my earlier answers, but I have really special relationship with the Applause people. I don't really go through official support. I rather use my internal connections to make my request handled as soon as possible - and it works really well! I don't need to go through the official channels. And it's known that the unofficial ones are much more effective. I can confirm!
Martin Štefan profile photo
No score
No answers yet
No answers on this topic

Implementation

Applause9.1
Based on 1 answer
I didn't need to be involved at all. It was seamless from our perspective. All products were inserted in by Vendor, only Test Cycles we needed to insert ourselves initially. Now even that is handled by Vendor. The only thing we need to pay attention now is - to request cycles at the right time and review the bugs found during the test cycles. Nothing else. Very good experience!
Martin Štefan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I selected them because they are best.
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Our team uses Selenium and now we are working on Katalon to see if it can be of any help to our project.
Ashwin Mor profile photo

Return on Investment

  • We released a higher quality product with fewer unknown bugs, which lead to less customer service complaints.
No photo available
  • Improves the accuracy
  • Save time and money
Sam Smith profile photo

Pricing Details

Applause

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Katalon Studio

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Katalon Studio was originated from KMS Technology R&D. It has been a successful solution for numerous automation projects ranging from small team to enterprise client. Katalon Studio is free for use, product development is funded by the testing services provided by KMS Technology. To support future releases, please consider subscribing to our business support services.