Armor vs. Tripwire Enterprise

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Tripwire Enterprise is great for hosting/data center environments and it greatly helps where console screenshots and reporting fill a lot of our client internal audit needs for security and change control.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• It allows us to track development changes for engineer accountability.
• Tripwire Enterprise also allows us to monitor changes/updates being done to our systems in our hosting centers.
• We use the software to track user access and critical system changes.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• In previous versions the management console was a little hard to navigate in some respects.
• I'm sure this has changed over time but we hope the reporting system has gotten more granular.
• I really don't have to many cons for this product, I recommend it for every company I work for!

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Honestly, I haven't used other products to do what Tripwire does, it's always my first recommendation.

Incentivized

• Tripwire has been a positive business impact for us because of its trusted name. Our customers require software like Tripwire because they know their data and security concerns are in good hands when it's deployed.
• The ROI for Tripwire is also a positive for our business because of the time and man power saved in due diligence and reporting for our clients' internal auditing.

Incentivized