AspenOne SCM vs E2Open Channel Shaping

• Provides a wealth of data and information interpreted across management and supply chain team located at various offices and plants globally
• Implementation was with relative ease with small dedicated team. Implementation time was also quick from launch to go-live in three business quarters.
• Excellent technical support from AspenOne and their tier support is knowledgeable on the product.
• Good bug fixes and quick support along with predictable update release schedule.

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• A wide offering of service to manage channel data
• How they engage with me to understand my needs as their customer
• A clear structure of where to go for which kind of issues

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• While AspenOne Supply Chain Management generate a wealth of data and information, the ability to organize and create reports can be time consuming as well as steep learning curve.
• While incremental updates are predictable, AspenOne major version updates can be difficult to implement with wide user impact causing more downtime than we prefer.
• Report merge and legacy version conversion tools can be made easier to use with more GUI (graphical user interface) options and less command base as well as status progress graphic and confirmation of completion would be very helpful.

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• Marketing of solution capabilities - needs to be better marketed
• Costing could be better optimized
• Support and Service issues
• Availability of skilled experts/consultants

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• We needed AspenOne Supply Chain Management quickly back in 2013 since our biggest pain point was tracking movement of products and ability for multiple departments and locations to access the information to complete their responsibilities within the organization. Was able to successfully implement in three quarters for go-live.
• Since our initiation implementation our two major version upgrades did not go as smooth as we would like causing downtime of user access and the system does not have flexibility to run previous version while upgrading to new version. Upgrade path needs to improve to minimize downtime.
• The business reported quick ROI of better than expected results and the software paid for itself in under three years which beats projection.
• Centralized implementation makes disaster recovery (DR) configuration easier to manage.

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• The data that they organize for us, give clear sell in opportunities
• We can spend our marketing money better on the product that is not selling as much as expected
• We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

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