What users are saying about
6 Ratings
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Score 9.3 out of 100
4 Ratings
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Score 9.7 out of 100

Attribute Ratings

  • WorkJam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

AT&T Workforce Manager

91%
3 Ratings
9.5

WorkJam

95%
2 Ratings

Usability

5.0

AT&T Workforce Manager

50%
1 Rating

WorkJam

N/A
0 Ratings

Support Rating

9.2

AT&T Workforce Manager

92%
3 Ratings

WorkJam

N/A
0 Ratings

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

WorkJam

Simple to use as an end-user, a Top-Notch security feature allows us to authenticate every user. It increases productivity and lowers the operation cost. The intuitive user interface makes it easy for our HR team to manage all employees in the field or remote working by assigning tasks and having a follow back.
Caroh Kiarie | TrustRadius Reviewer

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

WorkJam

  • The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
  • The mobile interface looks sleek and modern.
  • The channel function makes it easy to set up different user groups.
Anonymous | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

WorkJam

  • No major dislike, I like how the updates are done constantly to add up new features.
  • Great support system that is very proactive and user friendly.
Caroh Kiarie | TrustRadius Reviewer

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

WorkJam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

WorkJam

No score
No answers yet
No answers on this topic

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

WorkJam

No score
No answers yet
No answers on this topic

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

WorkJam

It's a simple, intuitive tool to use as an Engineer. I like how this tool is constantly improved and gives the best services like training employees, great channel feature which enables us to share information and messages, is also very useful. The support is there any time needed. It's a recommendable workforce management solution.
Caroh Kiarie | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

WorkJam

  • Increased and positive cross-team communication.
  • Quick communication method as opposed to EDMs.
Anonymous | TrustRadius Reviewer

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