What users are saying about
10 Ratings
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Score 5.9 out of 100
3 Ratings
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Score 10 out of 100

Attribute Ratings

  • Atlassian Crowd is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Atlassian Crowd

80%
3 Ratings
7.3

NetIQ Access Manager

73%
1 Rating

Support Rating

9.0

Atlassian Crowd

90%
2 Ratings

NetIQ Access Manager

N/A
0 Ratings

Likelihood to Recommend

Atlassian

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
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Micro Focus

This tool has been used to allow customers to provide credentials only once in order to access a suite of applications (single sign-on) and has also been used to allow federated access. The benefits realized by introducing this functionality are improved convenience for users by only having to enter credentials once and improved user management.
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Pros

Atlassian

  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
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Micro Focus

  • Single Sign-On. Makes it easy to access many applications with just one password.
  • Risk-based Authentication. Simplify your experience as well as the security of your web-based and federated services.
  • Standards-based Federation. Secured access to externally hosted applications.
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Cons

Atlassian

  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
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Micro Focus

  • While we have been able to configure a large number of applications to sit behind the NAM, there are some applications that cannot be configured to do so.
  • It can be a bit of a step learning curve to understand the architecture, but it pays off to do so.
  • More out of the box integrations with two factor authentication providers would be good.
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Pricing Details

Atlassian Crowd

Starting Price

Editions & Modules

Atlassian Crowd editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NetIQ Access Manager

    Starting Price

    Editions & Modules

    NetIQ Access Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Atlassian

      Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
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      Micro Focus

      No answers on this topic

      Alternatives Considered

      Atlassian

      These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
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      Micro Focus

      No answers on this topic

      Return on Investment

      Atlassian

      • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
      • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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      Micro Focus

      • ROI
      • User Buy In
      • Streamlined access to resources
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