Atos Unify OpenScape Business vs. Vertical Wave IP

From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.

Incentivized

The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.

Incentivized

• Resilience.
• Work from anywhere.
• Easier to use and administrate.
• Accommodates many environments.

Incentivized

• System uptime is tremendous, I almost forget it exists on my server rack.
• Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
• Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.

Incentivized

• There are a few interfaces for working with the system and it can be daunting to learn
• They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.

Incentivized

Holds more than its own against the competition and consistently keeps this over time.

Incentivized

• Overall controllable fixed license costs.
• Flexible license model in customer control.

Incentivized

• Good call tracking and automated systems allows for less staff and accurate metrics

Incentivized