Likelihood to Recommend I do not see where you would use this in any other scenarios. It's a purpose built system for sending and receiving data.
Read full review It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Read full review Pros If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server. Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases. I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4. They support a wide range of security and automation when it comes to sending/receiving files. They have low CVE vulnerabilities and they keep up with the latest security holes that may arise. SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side. You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers. Read full review Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge. Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed. Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items. Read full review Cons I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers. Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport. Read full review A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none. An "OR" in their conditional statements - currently there is only "AND". Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well). Read full review Usability It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Read full review Support Rating Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Read full review Alternatives Considered I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
Read full review Read full review Return on Investment Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting. We are able to offer new services to our business customers which benefits both sides. Read full review It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis. Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted. Read full review ScreenShots Fortra’s Automate Screenshots