BambooHR vs. KnowBe4 Compliance Plus vs. Paylocity

I have found that using BambooHR for recruiting has helped cut my company's recruiting budget down. I don't find BambooHR good for payroll, since we already use a company we trust. I wish our hour-tracking software integrated with or connected to BambooHR; otherwise, employees worry they aren't receiving their PTO.

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The KnowBe4 Compliance Plus library offers many options for creating targeted campaigns using a selection of short videos; we have found this especially effective for DEI and ABC topics. Because we also use KnowBe4 for our Cybersecurity training, the short-video format is familiar to administrators and users. Because we are a global company, the US-centric content for Anti-bribery and Corruption was not totally appropriate, and we have had to attach additional details to the FCPA module to clarify a more global approach to the topic.

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Consistent and ongoing issues with time and labor, payroll, benefits, and a lack of care and sense of urgency from the account manager and Paylocity staff in general when issues do arise. Every time an issue is fixed within the system, it seems that something else then begins to malfunction. 2026 specifically, there have been numerous issues with the time-off feature for both the employees and the HR Team.

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• It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
• Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
• Training management is a great feature since it centralizes the required trainings.

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• Easy to find training modules
• Modules are short enough to keep user attention span
• Material within those modules are easy to understand
• The quizzes aren't stressful to the point of fearing to fail
• Content stays fresh, modules retire and new ones that are updated are released

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• When I need assistance, calling the help line is easy, and most of the time there isn't a long wait. Also, they can and do call back if necessary. I have had Zoom meetings to address issues that required more than just a phone call.
• Tracking taxes and filing reports is truly important to us so that we file in a timely manner and avoid penalties and interest. We incurred many penalties when we were using QuickBooks.
• Keeping track of employee documents such as I-9 forms along with visas, work authorizations, resident cards, driver's licenses, and certifications is easy and in one location.
• With Paylocity, we can easily see who filled out applications. Previously, we used paper applications, which were more manual and involved looking through actual paperwork. This was hard to manage.

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• I think it could display PTO in number of days, as well.
• I wish that the benefits page was easier to navigate.
• I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.

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• perhaps some pre-built content packages as template starters would be helpful
• some better explanation of what features exist in which places and how they work
• content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
• more functionality to save content topics into personal collections for later use

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• There's a lot of confusion of the Effective Date and Begin Check Date.
• Better explanations of cross-company managers when not all companies use the same modules.
• Better explanation of the Time and Labor piece and how we can better utilize live labor, forecasting, and overall scheduling.

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There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

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KnowBe4 Compliance Plus has been a reliable, easy-to-manage platform that checks a lot of boxes for us—security awareness, compliance, onboarding, and ongoing training. The content is well-made and accessible across departments, and it’s helped us build a stronger culture of accountability. The only reason it’s not a 10 is because we’d like a bit more customization around reporting and tighter integration with our existing systems. But overall, it’s been a strong investment and we fully expect to renew.

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The system is easy to use. I love the knowledge base system offered, I can answer many of my questions by looking here first before calling in. If i do have to call in to the help desk, everyone seems to be super knowledgably about the Paylocity Product and if they are unable to assist, which rarely happens, they will escalate my call to the next level of assistance

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The interface is so user-friendly for admins and employees. I've never seen another HRIS this easy to use, on both a computer and a mobile device. It's clean, intuitive, warm, and powerful. In the 5 years I've used it, I haven't had a single employee complain that Bamboo is confusing or hard to navigate.

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KnowBe4's bread and butter is end-user usability. Its designed to be completed by all individuals in your company, regardless of technical skills. We have maintenance crew members on our team that are able to complete this training directly on their tablets without any help from the IT team. I would give this an 11 out of 10 if possible

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I would say that these 2 factors are the biggest contributors to the rating that I have given. The app is still buggy; I gave up on it after not being able to clock in 3 times. Also, the Firefox unavailability. I had to give up the Firefox browser in order for me to sign my contract and use Paylocity. If they are able to address those 2 issues then it should be a perfect 10.

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Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

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It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two

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Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.

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I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

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Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.

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We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient

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I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.

Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.

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I have contacted support on several occasions, mostly for assistance with voiding a check and running an off-cycle payroll. The account managers and support team were all very knowledgeable and helpful. They provided great insight and clarity in answering my questions and helping me navigate these processes. I learn something new and helpful each time I speak with them! On a separate note, we have reported technical issues regarding several Paylocity onboarding tasks since this past year. We have reached out several times regarding these issues, but are still waiting for a resolution. It seems sometimes that technical concerns are reported, with no proper solution or follow-up.

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I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

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I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.

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Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.

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Great modules geared to adults

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It was virtually, click orange button in top right corner, click run report, hit submit. The training was minimal at best. I did not know what I was doing, so I just wrote down the steps, so when they steps failed I had no idea what to do, where I was in the process, What the terms mean or where to find them. When I had questions it was always the same answers, no understanding for WHAT I was doing when I hit the orange button.

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We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.

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It was goood. It required tech support from both sides but it was not hard

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Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.

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Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.

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KnowBe4 Compliance Plus has a massive an customizable library for a really fair price, where competition may charge more and include tools and features you may not use. I've felt that the depth of KnowBe4 Compliance Plus training library more than makes it worth a whole package. I feel that as an admin I have more insight and control over my security.

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We switched from QuickBooks because Paylocity offers more than just payroll. It combines payroll, time tracking, HR, benefits, and employee self-service in one system. This has helped us reduce manual work, improve reporting, and make payroll more efficient. Overall, Paylocity was a better fit for our company's growth and HR needs.

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Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

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Everyone wants a good deal of course. We thought we did ok and felt you still made your money also

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There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

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We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator

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We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture

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VERY professional!

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Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.

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• As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
• It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
• Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.

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• The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often.
• Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload.

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• The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
• Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
• It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info