Barracuda Impersonation Protection vs. LuxSci

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.

Apparently secure website hosting and email. Perhaps could have some better background on common website features.

• Capturing targeted phishing attacks
• Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.

Incentivized

• Security for email.
• Some email spam protection.
• Security for websites.

• Small company's don't really benefit from the AI
• It would be great if some more rule intelligence could be added.

Incentivized

• Unable to provide email script for their servers.
• Email filtering sometimes false negatives.
• Sometimes difficulty with tech support.
• Development requests pending for 2 years now.

We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.

Extremely easy to use. You can easily review and decide how to handle phishing email attacks.

Incentivized

until now, i haven't encountered any problem.

Incentivized

no delays seen.

Incentivized

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

It was "stupid easy" from the technical side.

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products

Incentivized

It is 1 setting for your environment. so flexibility is low (but not necessary). I have not yet noticed any delays due to sentinel

Incentivized

• Reducing the risk of a user inadvertently responding to a malicious email

Incentivized

• Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
• Generally, things work.
• I wish they had more info on what I think are common issues with websites or email.