What users are saying about
12 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.1 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

ProjectWise

If you need something more than just a file server, my advice: try it, if you like it use it, if you find it is slowing you down try ANY of the many other products out there.

It is capable, it is highly developed, it is better than a file server, but it is not streamlined and is in need of a major overhaul for an acceptable 21st century user experience. I personally have threatened to quit my job if we changed from our current document management system to ProjectWise, this is not because ProjectWise is not a good product, it is because I just want to be able to do my job without wasting time fighting the system.
Johnathon Page | TrustRadius Reviewer

Pipeline Suite

Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
Jenna Montgomery | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

ProjectWise
7.4
Pipeline Suite
8.5
Plan distribution & viewing
ProjectWise
8.0
Pipeline Suite
9.0
Plan markups & sharing
ProjectWise
8.0
Pipeline Suite
9.0
Issue tracking & punchlists
ProjectWise
7.0
Pipeline Suite
8.0
Photo documentation
ProjectWise
7.0
Pipeline Suite
9.0
Jobsite reports
ProjectWise
7.0
Pipeline Suite
8.0
Document sharing
ProjectWise
5.2
Pipeline Suite
9.0
RFI tools
ProjectWise
9.0
Pipeline Suite
8.0
Collaboration & approvals
ProjectWise
8.0
Pipeline Suite
9.0
As-built drawings
ProjectWise
7.0
Pipeline Suite
9.0
Submittal design and management
ProjectWise
8.0
Pipeline Suite
8.0
Mobile app
ProjectWise
Pipeline Suite
7.0

Estimating

ProjectWise
7.6
Pipeline Suite
8.2
Takeoff tools
ProjectWise
8.0
Pipeline Suite
8.0
Job costing
ProjectWise
7.0
Pipeline Suite
9.0
Cost databases
ProjectWise
8.0
Pipeline Suite
8.0
Cost calculator
ProjectWise
7.0
Pipeline Suite
8.0
Bid creation
ProjectWise
8.0
Pipeline Suite
8.0

Pros

ProjectWise

  • Enables file sharing
  • Version control of design documents
  • Collaboration between teams around thew globe
Arun Antony | TrustRadius Reviewer

Pipeline Suite

  • Sharing documents and plans with project stakeholders is a piece of cake.
  • The product makes tracking the status of bids so much easier.
Jenna Montgomery | TrustRadius Reviewer

Cons

ProjectWise

  • It's worse than a virus, it WILL get into every part of your system, with the only way to get rid of it is to do a full system format.
  • Integration is dependent on if Bentley wishes to support your software.
  • DMS system, it just makes it incompatible with native programs unless you have integration, which is at Bentley's discretion for support, exporting to your system is a work around, though this takes significant time to export and to re-teach PW linked file locations when you reimport it.
  • Clunky user interface, if you want to work on more than 1 file at a time expect to be at least 50-80% slower.
  • a Labyrinth of forms that are prone to user error.
  • Interface straight out of Windows 2000, and that's generous.
  • Inability to delete or even "Recycle bin" files, this is more an admin issue but most PW instance lock out deleting files, which makes it impractical for general use.
  • Encourages unnecessary and convoluted workflows, This comes down to the Pro of "The backend is customisable," it may be customisable but this encourages system admins to write convoluted and time consuming workflows just because they can.
  • Seems to require an IT team to manage it - this probably relates to the highly customisable component.
Johnathon Page | TrustRadius Reviewer

Pipeline Suite

  • The onboarding process was difficult for us just because we had some pretty disorganized databases.
  • The product is pricey for small to medium sized firms.
Jenna Montgomery | TrustRadius Reviewer

Support Rating

ProjectWise

No score
No answers yet
No answers on this topic

Pipeline Suite

Pipeline Suite 9.0
Based on 2 answers
I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
Jenna Montgomery | TrustRadius Reviewer

Alternatives Considered

ProjectWise

Bentley ProjectWise from a user perspective just does not stack up to even something as simple as Dropbox. ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the users do as they please defeating everything it stood for and using it as a big Dropbox account, though even then the user interface couldn't be improved still causing significant workflow delays. I would reluctantly leave a good company if they implement ProjectWise, I respect that it's powerful for system admins but it sucks for users. This means 2-10% of what it is used for is well designed while the other 98-90% of its functions are just bogged down by a lack of development in its user interface and I say this as someone who has periodically used it over the last 10 years and seen no effective improvement in usability. Bentley ProjectWise was one of the first I believe to do this type of system, but as is common with being the first is you don't keep up with the times and bring a lot of baggage with you.
Johnathon Page | TrustRadius Reviewer

Pipeline Suite

I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid
Jenna Montgomery | TrustRadius Reviewer

Return on Investment

ProjectWise

  • Positive ROI because of this best in market document sharing tool
  • All design teams in my organisation use this
  • Recommended by most of our project coordinators
Arun Antony | TrustRadius Reviewer

Pipeline Suite

  • We have been able to respond to more bids using Pipeline Suite.
  • Our proposals are more accurate and organized, which has made our projects come under budget more often.
Jenna Montgomery | TrustRadius Reviewer

Pricing Details

ProjectWise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipeline Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ProjectWise
1.4
Pipeline Suite
8.0

Support Rating

ProjectWise
Pipeline Suite
9.0

Add comparison