What users are saying about
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Top Rated
51 Ratings
8 Ratings
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Score 5.4 out of 100

Crownpeak DXP

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Top Rated
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Feature Set Ratings

    Security

    Bitrix Site Manager

    Feature Set Not Supported
    N/A
    8.6

    Crownpeak DXP

    86%
    Crownpeak DXP ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    25 Ratings

    Platform & Infrastructure

    Bitrix Site Manager

    Feature Set Not Supported
    N/A
    7.7

    Crownpeak DXP

    77%
    Crownpeak DXP ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.6
    76%
    19 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    7.8
    78%
    20 Ratings

    Web Content Creation

    Bitrix Site Manager

    Feature Set Not Supported
    N/A
    7.8

    Crownpeak DXP

    78%
    Crownpeak DXP ranks higher in 7/7 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.5
    75%
    26 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.4
    74%
    26 Ratings

    Admin section

    N/A
    0 Ratings
    7.9
    79%
    25 Ratings

    Page templates

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    8.0
    80%
    25 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.2
    82%
    27 Ratings

    Form generator

    N/A
    0 Ratings
    7.6
    76%
    23 Ratings

    Web Content Management

    Bitrix Site Manager

    Feature Set Not Supported
    N/A
    7.7

    Crownpeak DXP

    77%
    Crownpeak DXP ranks higher in 4/4 features

    Content taxonomy

    N/A
    0 Ratings
    7.5
    75%
    25 Ratings

    SEO support

    N/A
    0 Ratings
    8.2
    82%
    24 Ratings

    Bulk management

    N/A
    0 Ratings
    7.9
    79%
    22 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Attribute Ratings

    • Crownpeak DXP is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    8.0

    Bitrix Site Manager

    80%
    1 Rating
    8.2

    Crownpeak DXP

    82%
    30 Ratings

    Likelihood to Renew

    7.0

    Bitrix Site Manager

    70%
    1 Rating
    8.9

    Crownpeak DXP

    89%
    5 Ratings

    Usability

    Bitrix Site Manager

    N/A
    0 Ratings
    8.0

    Crownpeak DXP

    80%
    16 Ratings

    Availability

    Bitrix Site Manager

    N/A
    0 Ratings
    8.6

    Crownpeak DXP

    86%
    2 Ratings

    Performance

    Bitrix Site Manager

    N/A
    0 Ratings
    8.2

    Crownpeak DXP

    82%
    2 Ratings

    Support Rating

    Bitrix Site Manager

    N/A
    0 Ratings
    8.0

    Crownpeak DXP

    80%
    39 Ratings

    In-Person Training

    Bitrix Site Manager

    N/A
    0 Ratings
    9.1

    Crownpeak DXP

    91%
    1 Rating

    Online Training

    Bitrix Site Manager

    N/A
    0 Ratings
    8.2

    Crownpeak DXP

    82%
    2 Ratings

    Implementation Rating

    Bitrix Site Manager

    N/A
    0 Ratings
    8.5

    Crownpeak DXP

    85%
    28 Ratings

    Configurability

    Bitrix Site Manager

    N/A
    0 Ratings
    7.9

    Crownpeak DXP

    79%
    2 Ratings

    Ease of integration

    Bitrix Site Manager

    N/A
    0 Ratings
    9.1

    Crownpeak DXP

    91%
    1 Rating

    Product Scalability

    Bitrix Site Manager

    N/A
    0 Ratings
    8.6

    Crownpeak DXP

    86%
    2 Ratings

    Vendor post-sale

    Bitrix Site Manager

    N/A
    0 Ratings
    9.1

    Crownpeak DXP

    91%
    2 Ratings

    Vendor pre-sale

    Bitrix Site Manager

    N/A
    0 Ratings
    9.1

    Crownpeak DXP

    91%
    2 Ratings

    Likelihood to Recommend

    Bitrix

    No answers on this topic

    Crownpeak

    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Read full review

    Pros

    Bitrix

    • Bitrix is well structured CMS.
    • It provides rich integration with social media.
    • Available modules are mature and well tested.
    Read full review

    Crownpeak

    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review

    Cons

    Bitrix

    • BITRIX does not provide multilingual features to the user-defined contents, although Bitrix does provide multilingual capabilities on system UI specific stuff. For example if our site is publishing company news then BITRIX does not provide an out of the box feature to implement this in different languages.
    Read full review

    Crownpeak

    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Read full review

    Pricing Details

    Bitrix Site Manager

    Starting Price

    Editions & Modules

    Bitrix Site Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Crownpeak DXP

      Starting Price

      Editions & Modules

      Crownpeak DXP editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Bitrix

        Mostly good support, but some times i got response late so overall good. Good options with Ajax load of contents with different URL in browser. Similar and better modules to show different contents. Good options for advertising contents.
        Read full review

        Crownpeak

        None of our Crownpeak clients are currently thinking about replatforming.
        Read full review

        Usability

        Bitrix

        No answers on this topic

        Crownpeak

        Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
        Read full review

        Reliability and Availability

        Bitrix

        No answers on this topic

        Crownpeak

        We have never encountered any issues with the availability.
        Read full review

        Performance

        Bitrix

        No answers on this topic

        Crownpeak

        Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
        Read full review

        Support Rating

        Bitrix

        No answers on this topic

        Crownpeak

        Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
        Read full review

        In-Person Training

        Bitrix

        No answers on this topic

        Crownpeak

        We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
        Read full review

        Online Training

        Bitrix

        No answers on this topic

        Crownpeak

        My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
        Read full review

        Implementation Rating

        Bitrix

        No answers on this topic

        Crownpeak

        SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
        Read full review

        Alternatives Considered

        Bitrix

        I have developed some small web sites in Joomla but the problem is that these kinds of CMS platforms are very easily hackable.
        Read full review

        Crownpeak

        I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
        Read full review

        Scalability

        Bitrix

        No answers on this topic

        Crownpeak

        In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
        Read full review

        Return on Investment

        Bitrix

        • Bitrix Site Manager provides an out of the box way to publish contents on a search engine friendly URL. In this way, site contents more easily crawlable by different search engines.
        Read full review

        Crownpeak

        • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
        • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
        • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
        Read full review

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