Likelihood to Recommend Although the tool was developed locally in South Korea, it is still a good tool and is already validated in a number of industries. The problem is, no one seems to know the future of the product. It is okay to use it as a pilot tool for any non-commercial purpose, but to be used in a professional or enterprise setting, maintenance, licensing, and other things need to be guaranteed by HandySoft.
Read full review CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
Read full review Pros BizFlow has a long history of development and implementation in a variety of industries. Its modeling tool is well-designed and user-friendly. BizFlow supports seamless integration with backend services like MySQL databases and web services. Since it is an enterprise-wide BPM tool, system performance was stable and robust. It supports modern m-health requirements, with social BPM functions and mobile support. Mobile integration especially was good, with the provider's secure messaging functions. Read full review Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility. Workflow automation in the cloud unifies tasks, documents and resources in real-time. Integration with outlook makes it easy to manage workloads direct to the email. Read full review Cons It's not even clear that BizFlow is still managed by the company. It was a good tool before, but it looks like it's been fading out. Although this was an R&D project in an academic institute, business support was extremely poor. We had no idea how to resolve issues; there were no online communities, documentation, or anyone who knew this product. Few references in healthcare and clinical settings. We tried this for a proof-of-concept though, so it didn't matter. Read full review I would like to see Comindware Tracker come in a free pricing tier. I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users. I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems. Read full review Likelihood to Renew Very likely.
Read full review Usability You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
Read full review Support Rating It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
Read full review Alternatives Considered At the beginning of the project, we considered popular tools for the modeling and execution of business processes: jBPM, Activity, Tibco, etc. jBPM is the tool we liked because of its strong support of BPMN 2.0 and strong online community and support. We had different expectations for BizFlow, like professional and business supports. In the end, although haven't decided yet, most likely we will move forward with jBPM instead of BizFlow. Unless things change, the tool will fade out from the market silently.
Read full review Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
Read full review Return on Investment We ended up deciding to not use BizFlow for future projects. The main reason wasn't due to ROI or cost, but was due to our uncertainty of the management and future direction of the tool by the company. Besides the business issue, as far as reasonably priced software goes, it is a good tool. Adopting BizFlow into a healthcare industry may come with additional expense due to its lack of references in the industry, which should be additionally considered. Read full review Comindware Tracker is versatile and can be used to automate common business processes. Comindware Tracker offers process adjustments and visibility in real time. Comindware Tracker anticipates the organization's document and data management in a unified way. It provides analytical analysis as well as complex reports to help us run our business more efficiently. It is ideal for the automation and execution of processes by classifying tasks. Comindware Tracker helps in quick and easy simplification of operations. Comindware Tracker improves the agility of routine activities. Read full review ScreenShots