Blackbaud Church Management vs. FellowshipOne

I believe this system was overpriced and under-supported. From experience, it is very clunky and lacking features that churches would find helpful. There are no scenarios for which Blackbaud Church Management is well suited. It is not appropriate for churches. I would avoid it at all costs. They were also not willing to assist in moving to another system.

Incentivized

• Not geared toward churches
• Missing much functionality
• In my opinion, horrible and incompetent support
• No ongoing support for their system

Incentivized

In my opinion, Blackbaud was by far the worst experience we have had with any church management system. We initially moved away from Shelby Systems to FellowshipOne. In an attempt to consolidate church management and accounting into a single system, we moved from FellowshipOne to Blackbaud Church Management to accomplish this. Both FellowshipOne and Shelby wer far superior systems.

Incentivized

• A negative ROI
• Difficulty in moving data to another system
• Caused a lot of extra work to fix all the errors that came in implementation

Incentivized