What users are saying about
6 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 2 out of 100

Attribute Ratings

  • Blackbaud DonorCentral is rated higher in 1 area: Likelihood to Recommend
  • Causeview is rated higher in 1 area: Support Rating

Likelihood to Recommend

5.0

Blackbaud DonorCentral

50%
1 Rating
2.0

Causeview

20%
2 Ratings

Support Rating

6.0

Blackbaud DonorCentral

60%
2 Ratings
7.0

Causeview

70%
2 Ratings

Likelihood to Recommend

Blackbaud

Specific scenarios where Blackbaud DonorCentral is well suited are definitely in regards to our Development team. They can quickly update our constituent's memberships and keep our communications team in the loop on current member emails and those who are in need or renewals. It also helps with their development and fundraising events. They are keeping track of the highest donors and those big prospective donors for future events. Scenarios, where it is less appropriate, are definitely in my meetings department. It does not sync with our registration database for conferences, so we have to do double work verifying if they are members or not.
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Causeview

I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
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Pros

Blackbaud

  • Has great security and privacy settings. Keeps your donor information safe.
  • Has a direct link with donors to our information. Eliminates a lot of double work and or hitting the same donor with multiple emails.
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Causeview

  • Causeview's support team is mostly helpful and quick to respond.
  • Causeview integrates event registrations within Salesforce.
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Cons

Blackbaud

  • Doesn't interface with our Aventri Registration system.
  • Has quite a few advertised features like SKY and DAF that don't get used that much and aren't as impressive as they say that are.
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Causeview

  • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
  • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
  • Some of my coworkers find Causeview confusing to use or difficult to find information.
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Pricing Details

Blackbaud DonorCentral

Starting Price

Editions & Modules

Blackbaud DonorCentral editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Causeview

    Starting Price

    $60 per user

    Editions & Modules

    Causeview editions and modules pricing
    EditionModules
    Causeview601

    Footnotes

    1. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Included at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.

    Support Rating

    Blackbaud

    I gave it a low rating because response times are slow. It does have multiple ways to reach support, but it usually takes a while before you "get in front" of the person you need to fix your issue. Also, problems seem to happen a lot, so it makes the process more frustrating.
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    Causeview

    Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
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    Alternatives Considered

    Blackbaud

    I do not know of any other alternatives, as I do not work in the development department. Our Development team would have sourced alternatives to settle on this one.
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    Causeview

    I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
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    Return on Investment

    Blackbaud

    • Helps development team keep a clear and concise donor relationship.
    • Accounting can forecast money coming in more accurately.
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    Causeview

    • Negative: expensive per-license fee with no discount for added users.
    • Negative: unreliable servers that host donate pages.
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    Screenshots

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