Likelihood to Recommend We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Read full review In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet It is positioned behind in conjunction with an intrusion protection service. Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result. It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure. Read full review Pros SMA gave us central control over multiple servers, simplifying management. Performance of the Appliance VM exceeded that of our old physical appliance-based solution. Convenient licensing for virtualized environments that allows easy scaling. Read full review In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet. To satisfy our executive requirements, we can provide regular reports on internet usage. Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations. It is our first level of defense, thus allowing us to reduce our investment in internal security systems. Read full review Cons I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with. It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily. It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient. Read full review On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded. For our organization using cloud-based applications and services is very discouraged. However, the universe seems to be trending towards cloud-based offerings. It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data. Read full review Usability Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Read full review Support Rating Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Read full review We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive. The support staff is very knowledgeable and does not hesitate to involve expert resources as required. We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG). Read full review Alternatives Considered At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Read full review Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today. Read full review Return on Investment Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed. Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money). Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper. Read full review With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events. As a result, we have reduced the effort and cost of investigating security incidents. Knock on wood, as a result, and we have never had any data or security breaches. Read full review ScreenShots