Box vs. Dropbox vs. Google Workspace

Box

714 Reviews and Ratings

Dropbox

5213 Reviews and Ratings

Google Workspace

1426 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Box	Score 8.5 out of 10	N/A	Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.	$21 per month 3 users (minimum)
Dropbox	Score 8.5 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month
Google Workspace	Score 9.1 out of 10	N/A	Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.	$6 per month per user

Pricing

Box

Dropbox

Google Workspace

Editions & Modules

Business Starter: $7
per month per user (3 minimum)
Business: $20
per month per user (3 minimum)
Business Plus: $33
per month per user (3 minimum)
Enterprise: $47
per month per user (3 minimum)
Enterprise Plus: $50
per month (billed annually) per user (3 minimum)
Enterprise Advanced: Contact us
per month per user (35 minimum)

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

Business Starter: $6
per user/per month
Business Standard: $12
per user/per month
Business Plus: $18
per user/per month
Enterprise: Contact sales team

Offerings

Pricing Offerings
Box	Dropbox	Google Workspace
Free Trial
Yes	No	No
Free/Freemium Version
Yes	No	No
Premium Consulting/Integration Services
Yes	No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

A discount is available for annual pricing.

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More Pricing Information

Pricing Info

Community Pulse
	Box	Dropbox	Google Workspace
Considered Multiple Products	Box Rob Gokee Composer Chose Box Box has excellent file sharing options and easy link creation. Most of the file share companies are top-notch, but Box is more user-friendly than Dropbox, and an interface that’s easier to navigate than Google Drive's. In my industry, I have to be versatile and able to use … Incentivized Helpful? Daniel Berry SEO Strategy Specialist Chose Box Box is compatible with other cloud-based storage solutions like Dropbox or Google Drive. While the latter is probably the most customizable, user-friendly and widely adopted, Box and Dropbox are fantastic alternatives for companies that shy away from the Google suite of … Incentivized Helpful? Verified User Engineer Chose Box Box is more secure than Dropbox and has a better user interface on desktop clients. We also like Box's UI for editing documents in the cloud and Box's offerings for sharing documents outside our organization over competitors like Dropbox. However, Dropbox is better known for … Incentivized Helpful? Verified User Project Manager Chose Box Box is better for large file sets than Dropbox, and doesn't have the collaboration abilities of Sharepoint (But that's not a negative! Sometimes it's just not needed). Incentivized Helpful? Bianca Oviedo Associate Software Engineer Chose Box This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my Incentivized Helpful? Verified User Analyst Chose Box Our university previously used a private VPN, and we've used Google Drive as well before. At a previous university, I had experience with Dropbox. While I was unhappy about the switch to Box at first (change is always hard), Box seems superior in ease of use and collaboration … Incentivized Helpful? RC Rusty Carlson Field Underwriter Chose Box The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, … Incentivized Helpful? Verified User Paraprofessional Chose Box Box has fewer features than Dropbox and that makes it easier to use. Incentivized Helpful? Verified User Analyst Chose Box I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the … Helpful? Cameron Markell Nolan Content Manager Chose Box I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely … Incentivized Helpful? Verified User Manager Chose Box The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have. Incentivized Helpful? Innsu (Daniel) Kim Sr. Engineer Chose Box Less space and features Incentivized Helpful? Ehud Lehavi Quality Assurance Associate Chose Box Exactly the same. Works just as fine and smooth! Incentivized Helpful? Lochan Kalicharan Desktop Support Specialist Chose Box Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing. Incentivized Helpful? Alan Bloxham Project Manager Chose Box We selected Box when our clients were specifically requesting us to use that app. Incentivized Helpful? Bhawnish Kumar Implementation Engineer Chose Box Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use. Cross platform file sharing and editing over the cloud is one of the best features it has. Incentivized Helpful? Marcus Jones Finance Assistant Chose Box I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because … Incentivized Helpful? Verified User Analyst Chose Box Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from … Incentivized Helpful? Rebekah Ryan, PMP Senior Technical Project Manager Chose Box Box and its competitors are all quite similar in their filesharing and storing capabilities. I think the closest, most similar product would be OneDrive, which I use quite often. Google Drive provides a bit more of real-time updating and version control of documentation that I … Incentivized Helpful? Rose Carmela Project Manager Chose Box A simple secure link and a password protection is what employees use to share files. Box is made different from other cloud content collaboration software because of the commenting feature which keeps all discussions together and enables any collaborator to provide feedback on … Incentivized Helpful? Christopher Boutros Senior Financial Systems Administrator Chose Box Box was selected prior to me starting with the company. We eventually switched to Sharepoint because of the cost savings, but otherwise, we would have preferred to stay on Box. OneDrive did not stack up to Box because it was determined that it was best suited for storing work … Incentivized Helpful? Verified User Engineer Chose Box Box has a similar, but easier interface. Incentivized Helpful? 🐿 Matthew Karsten Purple Squirrel Media Chose Box Box is a professional tool that has a rich suite of features that go head to head with Google and has many more use cases [than] iCloud. For the price, Box is a great alternative to other cloud storage and data asset management software offers. Box is a great addition to any … Incentivized Helpful? Verified User Manager Chose Box Box was the most versatile and cheaper of these options, also had more granular admin capabilities and platform agnostic (whether your are using MS Office or Google Docs). Incentivized Helpful? Verified User Manager Chose Box Box has added some new protections to try and prevent multiple people from working on the same document at the same time without knowing, but I have yet to test them out. That has been an issue in the past that has led to some weird file uploads where now there are multiple … Incentivized Helpful?	Dropbox Robert Gephart Partner Chose Dropbox When we looked at Google Cloud Storage, we found the Dropbox app was more stable and reliable. It had better integration with Windows. Since then, Google has improved, so they are a good alternative, but now that we are invested [in] Dropbox (and we like their product), we are … Helpful? Verified User Administrator Chose Dropbox Dropbox is easier to make a filing system hierarchy than Google Drive. Dropbox has a more modern interface than Box and is easier to use with external collaborators. Helpful? Verified User Administrator Chose Dropbox Dropbox excels in seamless file synchronization and real-time collaboration, making it ideal for creative projects. Google Drive integrates seamlessly with Google Workspace, offering strong collaboration tools and document creation. While Dropbox focuses on file syncing, Google … Helpful? Steve Sheeran, LAH, SHRM-CP President Chose Dropbox We are focused on doc storage and sharing across multiple orgs. Each org has their preference - Microsoft Office, Google Workspace, etc. Dropbox connects all those dots. Helpful? Verified User Program Manager Chose Dropbox Storage is greater with higher quality with Dropbox Helpful? Verified User Director Chose Dropbox Dropbox was in use here when I was hired to bring our IT department in-house. We evaluated Virtru, which we also use for email encryption, but with the low cost of Dropbox and its suitability for our needs, we found it did not make sense to switch. Helpful? Verified User Employee Chose Dropbox If we compare it to how Google apps work, Google outperforms. In terms of interface, graphics, performance, user experience, accessibility, viewing capabilities, and security, there is so much improvement for Dropbox to achieve. Helpful? SP Sarah Partouche Administrative Services Officer Chose Dropbox Dropbox is an extremely organized filing system. We like how people's folders are very private and personal. Helpful? Jamie Barren Vice President of Marketing Chose Dropbox Dropbox is way easier to use than OneDrive, which I consider more complicated. Google Drive is limited in its basic options. ShareFile is time-limited, which is annoying. Plus, Dropbox has better direct team share features. Plus, Dropbox is more transparent. Helpful? H Thomas O'Hagan III Cheif Operating Officer ;Critical Systems Manager Chose Dropbox For Documents and file Dropbox just works we rely on Creative cloud for 4k video Helpful? Verified User Consultant Chose Dropbox Faster sync with Dropbox but account amangement easier with the rest and a lot cheaer to run so better ROI and easier for an MSP to use. As we're a reseller our experience with dropbox was not great from migrations to us or even maanging this Helpful? Verified User Consultant Chose Dropbox I prefer Dropbox. I do use Google Drive, but I still maintain a Dropbox because I really prefer the interface and navigation of Dropbox. I also think it works better with graphics and video and commenting when working with external clients on those type of things. Helpful? Verified User Professional Chose Dropbox I choose Dropbox for it's reasonable pricing relative to the amount of storage I have. Helpful? Verified User C-Level Executive Chose Dropbox I appreciate the fact that Dropbox is a singular product, and not part of a bundle. This allows greater focus on building a product that is simple and easy to use that is focused on the customer. Helpful? Verified User Professional Chose Dropbox While Google excels in collaboration (Workspace rather than Drive), Dropbox offers better sync performance, cross-platform compatibility, native mobile apps, and efficient OS file system integration. I keep all my files on Dropbox, while other platforms vary by the company I … Helpful? Verified User C-Level Executive Chose Dropbox i'm not sure but i think probably because Dropbox allowed me to quickly share folders where clients could upload large files without setting up their own accounts. I'm guessing dropbox was cheaper and I used dropbox while working in silicon valley so I knew it was probably the … Helpful? RB Rob Bynder President Chose Dropbox I only need one system and was on Dropbox first. I do use Google Drive for some assets, however Dropbox is easier to use and more integrated in my workflows and systems. Incentivized Helpful? Verified User Supervisor Chose Dropbox Superior. It has the best of each of these options. Helpful? Verified User Consultant Chose Dropbox It is generally the best Helpful? Mnoneleli Mlobeli Contract administrator Chose Dropbox Unlike Google Drive, we have not experienced any system failures or being down. When one sector of Google is down, this affects the entire work suite. Helpful? Luke Baranouskas Market Manager Chose Dropbox Google Drive has less days to restore, file restore insulation was initially a driving reason for us to pay a premium beyond the Google Drive service we already had been purchasing. Helpful? Verified User Executive Chose Dropbox Google Drive's interface is slow and clunky. Downloads take forever just to zip before you can download, and they unreliably tend to fail. Wasabi didn't seem trustworthy, and the price was too good to be true. Amazon was unintuitive and was going to require too much of a … Helpful?	Google Workspace Verified User Manager Chose Google Workspace The closest comparison to G Suite, specifically Drive, is Dropbox and Sharepoint. Sharepont is clunky and hard to use, and ended up costing us more time trying to use it then it saved us. While Dropbox was much better, it had a higher cost and less features than G Suite, and … Incentivized Helpful? Verified User Professional Chose Google Workspace G suite drive is comparable to Dropbox. Incentivized Helpful? Kristi Porter Chief Do-Gooder Chose Google Workspace There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. … Incentivized Helpful? Verified User General Manager Chose Google Workspace Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film … Incentivized Helpful? Verified User Professional Chose Google Workspace I've used Microsoft Teams (and sometimes still do for client projects with Teams being the client's workspace), but I find it to be a difficult and cumbersome work environment to manage and navigate. Incentivized Helpful? Verified User Vice-President Chose Google Workspace never looked at anyone else - we knew Google Workspace was right for us! Incentivized Helpful? Mike Calabro Photographer: Commercial, Advertising and Editorial Chose Google Workspace There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is … Incentivized Helpful? Andy Abramson CEO and Founder Chose Google Workspace From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often … Incentivized Helpful? Shawn Hamp, Esq. Attorney at Law Chose Google Workspace Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration. In terms of costs and ease of implementation, it is very … Incentivized Helpful? Wen Sheng Lim Manager (Tech Support) / End User Services Architect Chose Google Workspace In terms of collaboration, I personally think that using Google Suite is better but in terms of office productivity tools, Microsoft Office is still the widely and commonly use office productivity tool. The good part about Google Sheets, Google Docs, Google Slides allow users … Incentivized Helpful? Verified User Administrator Chose Google Workspace Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too … Incentivized Helpful? Kristopher Kauth Systems and ISMS Manager Chose Google Workspace When we were planning to migrate off of our old Exchange server, G Suite (Google Apps, at the time) was the only online option that had the features we needed for a reasonable cost. I had used Gmail for years before, and set up a local non-profit club with Google Apps, and … Incentivized Helpful? Jillyn Dillon Founder & Executive Director Chose Google Workspace We prefer GSuite to MS 365. For hardcore Outlook users, MS 365 is a better choice. However, our clients who are already GMail users make a seamless transition to GSuite. GSuite integrates with more things, though MS 365 has improved substantially in that area. GSuite also … Incentivized Helpful? EO Eric Omondi Customer Support Chose Google Workspace Compared to these other office solutions, G Suite comes out as a mid-level application. Why? Well, it doesn't offer you as many features and programs as you get in Microsoft Office. However, it offers you a few perks that you won't get in any of these office solutions including … Incentivized Helpful? Verified User Director Chose Google Workspace They have similar features, but in the end, you just can't compare with G Suite's functionality, interface, and efficiency. G Suite has the fundamental basics you need for running the backend of a client-based business. Incentivized Helpful? JaCoby Marston, CPA Chief Financial Officer Chose Google Workspace G Suite is so much easier to use. I love that G Suite is all online so you can use G Suite on a Mac or a PC. All you need is an internet connection. G Suite allows us the peace of mind since everything is backed up in the cloud. G Suite is my preferred business platform and I … Incentivized Helpful? Megan Ronecker Owner and Head Designer Chose Google Workspace I actually never researched anything else - I loved Gmail for business and then started using G Suite when it changed. I love it, so I've never even looked into alternatives. The email is great, the documents you can create are great, and the way you can sync everything … Incentivized Helpful? Verified User Administrator Chose Google Workspace When comparing G Suite to Exchange, G Suite takes the cake in almost every respect. It's easier to use, designed for the cloud (unlike Exchange Online), and you get all of the excellent other Google Services. It's a pretty insane value. Do your homework, make sure you've … Incentivized Helpful? Anthony Burke Content Marketing Manager Chose Google Workspace Office 365, and the Office Suite is probably the only competitor I can really speak to. Generally speaking, Office is great and its products are very powerful. Sometimes the G Suite feels a touch watered-down (for example G Mail vs Outlook or G Docs vs MS Word), but G Suite … Incentivized Helpful?

Features

Box

Dropbox

Google Workspace

Enterprise Content Management

Comparison of Enterprise Content Management features of Product A and Product B
	Box 7.6 26 Ratings 6% below category average	Dropbox - Ratings	Google Workspace - Ratings
Content capture & imaging	8.119 Ratings	00 Ratings	00 Ratings
File sync, storage & archiving	9.725 Ratings	00 Ratings	00 Ratings
Document management	8.424 Ratings	00 Ratings	00 Ratings
Records management	7.020 Ratings	00 Ratings	00 Ratings
Content search & retrieval	8.224 Ratings	00 Ratings	00 Ratings
Enterprise content collaboration	8.021 Ratings	00 Ratings	00 Ratings
Content publishing & creation	5.015 Ratings	00 Ratings	00 Ratings
Security, risk management & information governance	8.226 Ratings	00 Ratings	00 Ratings
Contract lifecycle management	8.912 Ratings	00 Ratings	00 Ratings
Automated workflows	8.914 Ratings	00 Ratings	00 Ratings
Artificial intelligence	2.011 Ratings	00 Ratings	00 Ratings
Mobile support	6.723 Ratings	00 Ratings	00 Ratings
Integration	9.623 Ratings	00 Ratings	00 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Box - Ratings	Dropbox 8.0 1336 Ratings 4% below category average	Google Workspace - Ratings
Versioning	00 Ratings	8.11110 Ratings	00 Ratings
Video files	00 Ratings	7.91092 Ratings	00 Ratings
Audio files	00 Ratings	8.2988 Ratings	00 Ratings
Document collaboration	00 Ratings	7.81162 Ratings	00 Ratings
Access control	00 Ratings	8.41234 Ratings	00 Ratings
File search	00 Ratings	7.61280 Ratings	00 Ratings
Device sync	00 Ratings	8.31230 Ratings	00 Ratings

Cloud Storage Security & Administration

Comparison of Cloud Storage Security & Administration features of Product A and Product B
	Box - Ratings	Dropbox 8.5 1265 Ratings 1% below category average	Google Workspace - Ratings
User and role management	00 Ratings	8.41130 Ratings	00 Ratings
File organization	00 Ratings	8.41246 Ratings	00 Ratings
Device management	00 Ratings	8.61110 Ratings	00 Ratings

Cloud Storage Platform

Comparison of Cloud Storage Platform features of Product A and Product B
	Box - Ratings	Dropbox 8.3 1255 Ratings 4% below category average	Google Workspace - Ratings
Performance	00 Ratings	7.81244 Ratings	00 Ratings
Reliability	00 Ratings	8.91251 Ratings	00 Ratings
Storage Reports	00 Ratings	8.2954 Ratings	00 Ratings

Best Alternatives
	Box	Dropbox	Google Workspace
Small Businesses	Square 9 Softworks Score 9.7 out of 10	SugarSync Score 4.1 out of 10	Microsoft 365 Business Premium Score 8.9 out of 10
Medium-sized Companies	MediaValet Score 9.0 out of 10	Druva Security Cloud Score 9.4 out of 10	Microsoft 365 Business Premium Score 8.9 out of 10
Enterprises	MediaValet Score 9.0 out of 10	Druva Security Cloud Score 9.4 out of 10	Microsoft 365 Business Premium Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Box	Dropbox	Google Workspace
Likelihood to Recommend	8.0 (154 ratings)	8.6 (1348 ratings)	8.5 (120 ratings)
Likelihood to Renew	8.0 (12 ratings)	8.1 (41 ratings)	10.0 (5 ratings)
Usability	8.0 (21 ratings)	8.1 (496 ratings)	8.5 (11 ratings)
Availability	10.0 (5 ratings)	6.8 (3 ratings)	- (0 ratings)
Performance	9.1 (12 ratings)	6.0 (8 ratings)	- (0 ratings)
Support Rating	8.5 (29 ratings)	6.6 (38 ratings)	2.2 (12 ratings)
In-Person Training	10.0 (1 ratings)	- (0 ratings)	- (0 ratings)
Online Training	10.0 (3 ratings)	8.2 (2 ratings)	- (0 ratings)
Implementation Rating	10.0 (6 ratings)	7.5 (4 ratings)	9.1 (1 ratings)
Configurability	10.0 (1 ratings)	6.4 (1 ratings)	- (0 ratings)
Ease of integration	10.0 (1 ratings)	- (0 ratings)	- (0 ratings)
Product Scalability	10.0 (1 ratings)	6.6 (4 ratings)	- (0 ratings)
Vendor post-sale	10.0 (1 ratings)	- (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (1 ratings)	- (0 ratings)	- (0 ratings)

User Testimonials
	Box	Dropbox	Google Workspace
Likelihood to Recommend	Box I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative Verified User Anonymous Read full review	Dropbox Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google I find that google workspace covers all the bases that I would need my day to day work solution to offer. Workspace is perfect if you're someone working in sales who regularly sets up and hosts meetings. The meet solution is reliable, the transcription through Gemini is almost always perfect, and the recording function is easy to use. Calendar backs this up well by being simple and easy to use. Although having the ability to share your calendar link for people to book in meetings would elevate this further. You can also never go wrong with Gmail, it is reliable, has strong spam filters and rarely ever goes down. On the flip side, despite Docs, Slides and Sheets covering the basic functionalities that you would need to create a good base level of documents, it does lack some advanced functionalities that other providers offer. Especially in Sheets, I use sheets regularly for importing and exporting data for cold outreach, it works perfectly fine for this, but if you were looking to start creating dashboards etc using sheets as the base for this, it can start to get a bit tricky and limited. Incentivized Verified User Anonymous Read full review
Pros	Box The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs. Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.). Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics. It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go. Incentivized james dean Senior Software Engineer Read full review	Dropbox I can share projects I need feedback on. I can make projects available to editors so that they can do their work. Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time. I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material! Howard R. Berger Financial Advisor Read full review	Google Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us. I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money. Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better. Incentivized Verified User Anonymous Read full review
Cons	Box The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin. Sometimes there are some syncing issues in the background. The product has very limited functionality in some areas which could be a bit frustrating at times. Incentivized KW Katherine Weiss Executive Assistant Read full review	Dropbox I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it I’d love to see a carousel that lets me thumb through more quickly I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space. AI options for photo editing. Easier pdf markups Stephanie Crawford Realtor Read full review	Google Pricing is a little bit higher than other services The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features. They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service. Verified User Anonymous Read full review
Likelihood to Renew	Box I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data Sam Montoya, CSM Project Manager Read full review	Dropbox Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need. Michelle Hidalgo Development and Marketing Manager Read full review	Google There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool. Incentivized Verified User Anonymous Read full review
Usability	Box Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great! Incentivized Tyler Grudowski Product Development Engineer Read full review	Dropbox It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively. CG Cody Gong radio tech Read full review	Google On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Box Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked. Incentivized Verified User Anonymous Read full review	Dropbox I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google No answers on this topic
Performance	Box The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience Incentivized burt smith Graphic Design Specialist Read full review	Dropbox Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful. AR Adriano Rosa Programmer Read full review	Google No answers on this topic
Support Rating	Box I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated. Incentivized Verified User Anonymous Read full review	Dropbox They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee. MP Milika Phiri Head of Operations Read full review	Google My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce. Incentivized Verified User Anonymous Read full review
In-Person Training	Box The in person training was done in house and I helped with the training, people seem to respond well. Incentivized Verified User Anonymous Read full review	Dropbox The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google No answers on this topic
Online Training	Box The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us. Verified User Anonymous Read full review	Dropbox I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it! AG Andrea Garofalo Office Manager Read full review	Google No answers on this topic
Implementation Rating	Box Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload. Verified User Anonymous Read full review	Dropbox I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since. Annesa L Lacey Founder & CEO Read full review	Google nothing to say Russ Michaels Jedi Master Read full review
Alternatives Considered	Box They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too). Pjeter Gjergjaj Senior Network Engineer Read full review	Dropbox I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive. Joy Cobert REALTOR Read full review	Google There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now. Incentivized Kristi Porter Chief Do-Gooder Read full review
Contract Terms and Pricing Model	Box No answers on this topic	Dropbox I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google No answers on this topic
Scalability	Box It's great, as we put more files on there it's done very well. Incentivized Verified User Anonymous Read full review	Dropbox It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google No answers on this topic
Professional Services	Box No answers on this topic	Dropbox Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime. Incentivized Deependra Gahane Customer Support Engineer L2 Read full review	Google No answers on this topic
Return on Investment	Box Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver. Box reduces the risk of sharing a sensitive document to the wrong person via email. Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable. Incentivized Verified User Anonymous Read full review	Dropbox When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly. I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account. TW Tyler Walz Owner Read full review	Google Zero to no time managing tools allows us to focus on work saving us time and money Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity. Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services. Incentivized Verified User Anonymous Read full review
ScreenShots	Box Screenshots	Dropbox Screenshots