Breeze vs. TouchPoint Software

It provides the best project management. We had used this application for a short term project and it gives complete info and management for the project.

For our church size (1000 weekly attendees), Touchpoint has been a great option for us. We moved from a legacy server based system to Touchpoint which has brought a much needed transition to a web-based product with all its advantages. The various features that stand out in our use of Touchpoint includes: good child-care check-in process, the integration of volunteer background checks with third party vendors, increasing integration with accounting packages like Sage Intacct, strong contributions module with flexibility on selecting various providers for the front end, generally intuitive ease of use combined with good flexibility to tailor to our needs.

Incentivized

• Detailed reports for attendance, returned members etc
• Volunteer scheduling

Incentivized

• Connects well with online merchant processors for ACH and Credit card gifts
• Integrates well with our accounting software (Sage Intacct)
• Retreat and event management that require fees is also very robust.

Incentivized

• Breeze has some disadvantages.
• It does not give access to the users to download the reports of the projects in PDF forms or any other format.
• The chart function of this application is not applicable to detect the curvy paths in the project completion.

• The onboarding/training process was not as smooth as it could have been.
• As new features roll-out, sometimes the communication is not as clear as it could be.

Incentivized

Every experience I've had with Breeze's customer support has been... incredible. While being exceedingly polite, they are prompt and helpful. When addressing my concerns, they often anticipated other potential concerns and provide answers to them. Very proactive. The support staff seems to be very knowledgeable. I feel like there's no problem that could arise, that they couldn't tackle.

Incentivized

The layout of these projects and tasks is reliable user-friendly, exceptionally decent, clean, and coordinated.

We moved from Shelby to Touchpoint 5 years ago. Although Shelby has moved on to the web, it has been a more recent development after a 40 year history as a server based product. We wanted to go with a web-based option that started on the web.

Incentivized

• Much lower price point than alternatives makes it fiscally responsible.
• Easy to use platform makes it easy to use for volunteers.

Incentivized

• Touchpoint's value has been in the ability of staff and lay leaders to be able to connect with and manage others.

Incentivized