AIOps from Broadcom vs. OpenText Service Manager
AIOps from Broadcom vs. OpenText Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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AIOps from Broadcom | N/A | AIOps from Broadcom is a solution designed to enable IT teams to converge full-stack monitoring across the digital environment with intelligence and automation. With AIOps, teams establish proactive, automated remediation capabilities to drive user experiences, while improving operational efficiency. The product is an evolution of the CA Artificial Intelligence for IT Operations (AIOps) platform acquired with CA Technologies by Broadcom in 2018, which combined capabilities from CA Operational… | N/A | |
OpenText Service Manager | N/A | OpenTextâ„¢ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AIOps from Broadcom | OpenText Service Manager | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Application Performance Management |
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Incident and problem management |
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ITSM asset management |
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Change management |
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AIOps from Broadcom | OpenText Service Manager | |
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Small Businesses | GitLab Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine Site24x7 Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine Site24x7 Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AIOps from Broadcom | OpenText Service Manager | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.6 (2 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
AIOps from Broadcom | OpenText Service Manager | |
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Likelihood to Recommend | Broadcom | OpenText |
Pros | Broadcom No answers on this topic | OpenText |
Cons | Broadcom No answers on this topic | OpenText |
Usability | Broadcom | OpenText No answers on this topic |
Support Rating | Broadcom | OpenText No answers on this topic |
Alternatives Considered | Broadcom No answers on this topic | OpenText |
Return on Investment | Broadcom No answers on this topic | OpenText |
ScreenShots |