12 Ratings
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Score 7.6 out of 100
1 Rating
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Score 1 out of 100

Attribute Ratings

  • Broadcom Unified Infrastructure Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Broadcom Unified Infrastructure Management

70%
6 Ratings
1.0

PacketTrap (Discontinued)

10%
1 Rating

Likelihood to Renew

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

PacketTrap (Discontinued)

N/A
0 Ratings

Usability

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

PacketTrap (Discontinued)

N/A
0 Ratings

Support Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings

PacketTrap (Discontinued)

N/A
0 Ratings

Implementation Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings

PacketTrap (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Broadcom

Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
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Discontinued Products

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
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Pros

Broadcom

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
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Discontinued Products

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
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Cons

Broadcom

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
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Discontinued Products

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
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Pricing Details

Broadcom Unified Infrastructure Management

Starting Price

Editions & Modules

Broadcom Unified Infrastructure Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    PacketTrap (Discontinued)

    Starting Price

    Editions & Modules

    PacketTrap (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Broadcom

      Meets our business requirements
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      Discontinued Products

      No answers on this topic

      Usability

      Broadcom

      Easy to configure and use.
      Read full review

      Discontinued Products

      No answers on this topic

      Support Rating

      Broadcom

      Exceed Expectations.
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      Discontinued Products

      No answers on this topic

      Implementation Rating

      Broadcom

      Plan it out based on your requirements.
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      Discontinued Products

      No answers on this topic

      Alternatives Considered

      Broadcom

      All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
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      Discontinued Products

      Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
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      Return on Investment

      Broadcom

      • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
      • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
      • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
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      Discontinued Products

      No answers on this topic

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