What users are saying about
2 Ratings
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Score 8 out of 100
7 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CareCloud Charts
8.0
NextGen Healthcare EHR
7.8
Claims management
CareCloud Charts
8.0
NextGen Healthcare EHR
8.9
Patient billing
CareCloud Charts
8.0
NextGen Healthcare EHR
7.2
Financial Reporting
CareCloud Charts
8.0
NextGen Healthcare EHR
7.7
Real-time eligibility verification
CareCloud Charts
NextGen Healthcare EHR
7.1
Coding
CareCloud Charts
NextGen Healthcare EHR
8.2

Patient Scheduling

CareCloud Charts
8.0
NextGen Healthcare EHR
8.2
Multi-location support
CareCloud Charts
8.0
NextGen Healthcare EHR
9.0
Calendar interface
CareCloud Charts
8.0
NextGen Healthcare EHR
5.8
Rule-based scheduling
CareCloud Charts
NextGen Healthcare EHR
8.0
Automated appointment reminders
CareCloud Charts
NextGen Healthcare EHR
8.9
Automated patient check-in
CareCloud Charts
NextGen Healthcare EHR
9.0

Electronic Medical Records

CareCloud Charts
8.0
NextGen Healthcare EHR
6.3
Charting / document management
CareCloud Charts
9.0
NextGen Healthcare EHR
8.3
Templates
CareCloud Charts
9.0
NextGen Healthcare EHR
8.3
Mobile/tablet support
CareCloud Charts
5.0
NextGen Healthcare EHR
6.7
Customization
CareCloud Charts
9.0
NextGen Healthcare EHR
4.0
Patient portal
CareCloud Charts
NextGen Healthcare EHR
6.5
Fax integration
CareCloud Charts
NextGen Healthcare EHR
7.0
Integration with other EMR and PM systems
CareCloud Charts
NextGen Healthcare EHR
5.3
Workflow automation
CareCloud Charts
NextGen Healthcare EHR
5.0
Speech recognition
CareCloud Charts
NextGen Healthcare EHR
3.7
E-prescribing
CareCloud Charts
NextGen Healthcare EHR
8.4

Medical Security and Privacy

CareCloud Charts
8.7
NextGen Healthcare EHR
7.8
HIPAA compliance
CareCloud Charts
9.0
NextGen Healthcare EHR
9.4
Role-based permission levels
CareCloud Charts
8.0
NextGen Healthcare EHR
6.0
Data backups and redundancy
CareCloud Charts
9.0
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
CareCloud Charts
NextGen Healthcare EHR
7.0

Workflow and Scale

CareCloud Charts
8.0
NextGen Healthcare EHR
7.0
Task tracking
CareCloud Charts
7.0
NextGen Healthcare EHR
6.0
Specialty-specific workflows
CareCloud Charts
8.0
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
CareCloud Charts
9.0
NextGen Healthcare EHR
8.9

Pros

CareCloud Charts

  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

Cons

CareCloud Charts

  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

Performance

CareCloud Charts

No score
No answers yet
No answers on this topic

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 1 answer
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

Alternatives Considered

CareCloud Charts

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

Screenshots

CareCloud Charts

Pricing Details

CareCloud Charts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CareCloud Charts
9.0
NextGen Healthcare EHR
7.5

Performance

CareCloud Charts
NextGen Healthcare EHR
7.0

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