Cisco 5500 Series Network Convergence System (NCS 5500) vs. Cisco Meraki Wireless Access Point

Cloud based solutions, these need the necessary bandwidth going from point A to point B. Automate as much as possible from a WAN Core edge standpoint, take away the always on maintaining of the routers/switches on the network. Automation is extremely important in today's world. The Cisco 5500 Series Network Convergence System would not be a very viable solution for a small company, especially from a budgetary standpoint.

Incentivized

I think the best solutions for Meraki APs are kind of that remote office branch office type of situation where you need to provide coverage for say a restaurant or a retail location, but you have less skilled IT employees there. So you can remotely configure those devices to ensure that you're running at peak performance. I think the places where that may not be the greatest fit is in a traditional large enterprise. And that's mostly because the IT departments there are a little bit more seasoned and full-featured. And the advantages of Meraki really can't be recognized there as much as they might be.

Incentivized

• It is versatile due to the diversity in models and form factors.
• Low power consumption compared to similar models
• Mature operating system code allowing for quick production installation and configuration.

Incentivized

• Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
• Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
• Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!

Incentivized

• Horizontal blade designs are rare these days because if the gear is shipped in a rack, the blade can bend. The NCS5500's blades are horizontal.
• Not a NCS5500 specific issue, but XR has a ways to go, but will continue to grow with customer input.

Incentivized

• Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
• Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
• Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.

Incentivized

The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.

The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.

Cisco support is always informative and reliable. Depending on the level of support you subscribe to, the techs and Cisco TAC are well versed in hardware and operating system of the NCS series routers. You can receive 24x7 support and either Next Business Day or 4-hour part replacement from Cisco if required.

Incentivized

Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.

Incentivized

There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.

Ultimately other Arista and Juniper choices were tested but design and testing did not give much detail as to why these are better overall or in comparison. We are already using Cisco in this level of the topology so that was most likely the strongest reason and fit the application we are using it for.

I've found that Meraki Wireless Access Points are able to stack up against all of the other access point manufacturers I've used. I think they are more usable and easy to understand when compared to others like Fortinet, Aruba, or traditional Cisco wireless. I do think the features offered are enough for almost all companies looking for a good wifi plan. They have less detailed settings than Aruba and Cisco so if you have complicated deployments they might be missing some options you are after. Keeping it simple is how Meraki wins. They also have a much easier way to do a zero-touch deployment. You can add the access points in the dashboard and get them running very quickly. They can be managed from anywhere without a VPN or local connection which gives them an edge over their competition.

It has nothing really to do with the product itself. I think it's more of the positioning of the Meraki dashboard, kind of edging the simplicity over the deep contextual configuration type things. Giving me a little bit more access to tweak certain things would definitely raise that rating.

Incentivized

• 100% uptime for 5 years.
• No successful intrusion attempts in 5 years.
• Very high throughput has allowed for constant and reliable connectivity.

Incentivized

• KPI generator: Generator of commercial indicators that help us define the client's profile.
• Consumption data: See in which the network is occupying the consumption by application and user.
• Heat zones: See which is the area of ​​interest most traveled by the end user.