Cisco Meraki Wireless Access Point Review
November 03, 2023

Cisco Meraki Wireless Access Point Review

Tom Hollingsworth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki Wireless Access Point

So I use the Meraki MR series access points because it allows me to have an easy-to-configure way to provide important wireless services, not only to myself but to the people that I work with. I work in an office where not everyone is IT-enabled. So if they need to make a setting change or something like that, instead of having to call me to dig into the dashboard, they can usually log in themselves and figure out what's going on. But the reliability of the Meraki dashboard allows me to log in remotely from wherever I might be and see what they're seeing and help guide them through a solution while also making it a lot easier to add new devices as we go along instead of having to go through some kind of a cumbersome enrollment process.
  • It uses some of the latest WIFI standards that are available to us in the IT industry. So I don't have to worry about slow connectivity. It also allows me to intelligently decide how to deploy the access points so that my clients aren't overloading one AP or they can provide fault tolerance solutions. So if something happens in the office and one of the devices suddenly goes offline for whatever reason, the rest will just kind of pick up and keep on going and it just makes things easier all around.
  • Well, for me, part of it comes down to the value proposition of Meraki is that it's easy to use, but as someone who's worked in IT a lot, sometimes I want to be able to dig under the hood to find those bells and whistles of things that I might want to configure on my own. And I understand that sometimes that can create challenges. So maybe as someone who's a little bit more seasoned in the IT space, my thought process is to hide that, but still let me get into it if I have to because there are occasions when there's a little setting that I need to mess with.

Do you think Cisco Meraki Wireless Access Point delivers good value for the price?

Yes

Are you happy with Cisco Meraki Wireless Access Point's feature set?

Yes

Did Cisco Meraki Wireless Access Point live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki Wireless Access Point go as expected?

Yes

Would you buy Cisco Meraki Wireless Access Point again?

Yes

  • I think that offering the access points and other Meraki hardware at a low entry cost with a recurring licensing structure, allows us to help tie the productivity that we get from them to recurring revenue. But also it allows us to enable new features in the devices as we move along. That could be utilized by remote workers or by people who are buying new devices. And that helps us kind of understand how our users are using them.
It has nothing really to do with the product itself. I think it's more of the positioning of the Meraki dashboard, kind of edging the simplicity over the deep contextual configuration type things. Giving me a little bit more access to tweak certain things would definitely raise that rating.
I've used a lot of wireless access points in the past, and I can say that Meraki is probably the easiest for me to use and configure. It may not be necessarily the cutting edge of technology, but in my experience, people who are trying to run on the cutting edge are usually trying not to get cut themselves.
I think the best solutions for Meraki APs are kind of that remote office branch office type of situation where you need to provide coverage for say a restaurant or a retail location, but you have less skilled IT employees there. So you can remotely configure those devices to ensure that you're running at peak performance. I think the places where that may not be the greatest fit is in a traditional large enterprise. And that's mostly because the IT departments there are a little bit more seasoned and full-featured. And the advantages of Meraki really can't be recognized there as much as they might be.

Cisco Meraki Wireless Access Point Feature Ratings

Not Rated
Zero-Touch Provisioning
Not Rated
WLAN Performance Monitoring
Not Rated
Topology Maps
Not Rated
Layer 7 Visibility
Not Rated
Power over Ethernet Support
Not Rated
Wireless Security
Not Rated