23 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

The Cisco Catalyst 9800-40 [Wireless] Controller is able to handle all of our wireless needs with only some minor support hardware. We were looking for a higher level of service that we could have gotten with Linksys. I am very happy that we went with Cisco, the improvement has made my work more efficient.
Michael Nugent | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

  • Fast reliable data transfer. We have not experienced dropout.
  • Easy configuration and deployment. We were using the device in a few hours.
  • Management of the controller is user friendly and intuitive.
Michael Nugent | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

  • Price of the hardware and licensing usually has room for improvement.
Michael Nugent | TrustRadius Reviewer

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

No score
No answers yet
No answers on this topic

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

No score
No answers yet
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Reliability and Availability

Cisco Aironet 1800 Series Access Points

No score
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Cisco Catalyst 9800-40 Wireless Controller

Cisco Catalyst 9800-40 Wireless Controller 9.1
Based on 1 answer
I can not say much more about its availability and reliability. We have not seen any downtime or interruptions due to the controller. I am happy with our purchase and it is performing above my expectations. I will be adding additional hardware to the network and I anticipate it being a Cisco product.
Michael Nugent | TrustRadius Reviewer

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.3
Based on 4 answers
Great overall Performance from a WIFI perspective, creating a truly enhanced coverage map and providing good VOIP throughput. The dual radio, 4x4 MIMO WAVE2 spec provides up to 1.7Gbps to client devices and has Link Aggregation Group (LAG) for the two 1 Gigabit ethernet ports. In conjunction to this the Wave2 has the ability to transmit beam-forming connectivity for a better client experience overall.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

Cisco Catalyst 9800-40 Wireless Controller 9.1
Based on 1 answer
We have not had any issues with the Wireless controller. Our last system had consistent down time and intermittent dropout. The controllers ability to handle all of our traffic is impressive and a welcome improvement over our previous system. Our initial investment has already been recovered in reliable service and improved company wide throughput.
Michael Nugent | TrustRadius Reviewer

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

No score
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Alternatives Considered

Cisco Aironet 1800 Series Access Points

Speaking about Access Points in the 1830 series that are devices slightly below the 1850 series that we have talked about, the biggest advantage that I think we can have when buying one of the 1850 series would be to have a greater data transfer from the Access Point to the users since the 1830 APs only reach 867 Mbps at the frequency of 5GHz, compared to the new series that can reach 1.7 Gbps. That helps us a lot when making transfers of heavy data, improving download time on wireless devices, be it a smartphone or a laptop, etc.
Benjamín Marrón Rojas | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

We original worked with a Linksys based wireless system. Cisco improved our network reliability and speed which were the key reasons we upgraded our hardware in the first place. It appears that Cisco is better suited in a Business environment than its competitors are. I look forward to completing the network and to see it fully functional.
Michael Nugent | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.4
Based on 4 answers
The scalability is good and can be increased according to the company's demand. If controlled by a wlc the concern is minimal because it has the capacity to manage many access points. If you use the 1852i hardware, it is more sensitive and serves only a few units.
Paula Cristina | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

No score
No answers yet
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Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Catalyst 9800-40 Wireless Controller

  • In the short time this hardware has been in place we have seen a marked improvement in productivity.
  • I have had to spend significantly less time correcting network issues.
  • The improvements will pay for the hardware in a short time.
Michael Nugent | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Catalyst 9800-40 Wireless Controller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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