Top Rated
189 Ratings
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Score 8.4 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Cisco ASA

CISCO ASA is suitable for every organization from MID range to HIGH RANGE. However, for small customers, they can buy Cisco product but support cost will be the challenge. However nowadays one tool is never enough, but Cisco gives us a unified way of managing infra with there different solutions. I agree they are more stable products comparing any products which are available in the Market.
Jitu Mani Das | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back.For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco ASA
8.3
Symantec WebFilter / Intelligence Services
Identification Technologies
Cisco ASA
7.8
Symantec WebFilter / Intelligence Services
Visualization Tools
Cisco ASA
7.1
Symantec WebFilter / Intelligence Services
Content Inspection
Cisco ASA
7.9
Symantec WebFilter / Intelligence Services
Policy-based Controls
Cisco ASA
8.8
Symantec WebFilter / Intelligence Services
Active Directory and LDAP
Cisco ASA
9.0
Symantec WebFilter / Intelligence Services
Firewall Management Console
Cisco ASA
7.4
Symantec WebFilter / Intelligence Services
Reporting and Logging
Cisco ASA
7.9
Symantec WebFilter / Intelligence Services
VPN
Cisco ASA
9.0
Symantec WebFilter / Intelligence Services
High Availability
Cisco ASA
9.5
Symantec WebFilter / Intelligence Services
Stateful Inspection
Cisco ASA
9.3
Symantec WebFilter / Intelligence Services
Proxy Server
Cisco ASA
7.4
Symantec WebFilter / Intelligence Services

Pros

Cisco ASA

  • Consistent commands. A lot of the general commands used on other Cisco switches and routers also work here, making it easy script common tasks and changes across multiple devices without having to switch command structure.
  • Processing power. The ASA is incredibly fast and doesn't introduce much if any latency.
Brian Taylor | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

  • Excellent at preventing unwanted browsing and malicious sites
  • Great reporting, useful to see potential issues and/or sites that may need to be reviewed for potential whitelisting.
  • Perfect system for kiosk environments, limiting browsing to local on-network sites until the user authenticates
Anonymous | TrustRadius Reviewer

Cons

Cisco ASA

  • The gui interface is good, but often lacks the ability to perform full tasks without command line.
  • Integration with other products can be complicated and you may need to find the custom commands from the 3rd party or support to make it work.
  • A lot of their advanced features are present, but aren't fully integrated yet.
Anonymous | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco ASA

Cisco ASA 9.0
Based on 1 answer
I am committed to low-OpEx usage model, know most (nearly all) hw and sw features and have a good customer base to continue to use Cisco ASA.
Sergei Chernooki | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

No score
No answers yet
No answers on this topic

Usability

Cisco ASA

No score
No answers yet
No answers on this topic

Symantec WebFilter / Intelligence Services

Symantec WebFilter / Intelligence Services 5.0
Based on 1 answer
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface.I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco ASA

Cisco ASA 8.4
Based on 12 answers
The support is usually very good and gets back to you very quickly. However I had some instances of when two engineers will give me wildly different answers to what I thought was a simple question. Overall however I do rate the support highly and they are generally always very good.
Fraser Clark | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

Symantec WebFilter / Intelligence Services 10.0
Based on 1 answer
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco ASA

Cisco made sense from the standpoint that my engineers already knew it and there was little learning curve. Personally, I prefer a purpose-built hardware solution. Untangle is not ready for the enterprise as a whole but works great to do web/application filtering . Checkpoint and Palo are VERY high cost and have few support options
Larry Chisholm | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco ASA

  • We've gotten every penny's worth of use with our Cisco ASA firewalls - they were a few thousand dollars to purchase, even in HA, and have been in production for over 5 years
  • I'm glad that when the Cisco ASA IKE buffer overflow vulnerability was released, Cisco provided a code update, even though the 8.2-series code was EOL. This saved us and many companies from scrambling and spending big $ and time to put a workaround in.
Anonymous | TrustRadius Reviewer

Symantec WebFilter / Intelligence Services

  • Helps maintain network security and prevents malicious browsing
  • Helps to prevent dangerous internet usage from network servers
  • Relatively low cost means fast ROI with drastically reduced security response costs
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco ASA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec WebFilter / Intelligence Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco ASA
8.2
Symantec WebFilter / Intelligence Services
9.0

Likelihood to Renew

Cisco ASA
9.0
Symantec WebFilter / Intelligence Services

Usability

Cisco ASA
Symantec WebFilter / Intelligence Services
5.0

Support Rating

Cisco ASA
8.4
Symantec WebFilter / Intelligence Services
10.0

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