What users are saying about
16 Ratings
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Score 9.2 out of 100
4 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Cisco IP Phone 8800 Series

I think the Cisco IP Phone 8800 Series is suited for anywhere, granted you choose where to put an 8841 (non-camera) and 8845 (camera) phone. Sometimes it is hard to get people used to the camera. Once they are, they can't live without it! I do still have some users that choose the 8841 over the 8845, but I prefer them to get used to the 8845.
Jeremy Shupick | TrustRadius Reviewer

Logitech GROUP

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
Mauro Sepulveda | TrustRadius Reviewer

Pros

Cisco IP Phone 8800 Series

  • Setup, ease of use and management.
  • Voice quality on calls in top notch, with the handset or speakerphone.
  • The camera with video is seamless and fluid and actually a great addon to this device.
Joshua Baever | TrustRadius Reviewer

Logitech GROUP

  • High Audio Quality
  • High Video Quality
Mauro Sepulveda | TrustRadius Reviewer

Cons

Cisco IP Phone 8800 Series

  • Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
  • Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
  • Option for end user to add custom wallpaper easily.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • Design of the devices
  • To many cables for conference systems
Mauro Sepulveda | TrustRadius Reviewer

Support Rating

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.8
Based on 6 answers
Cisco support is one of the best, both responsive and knowledgeable. Smartnet is affordable and provides access to the support that is needed.
Anonymous | TrustRadius Reviewer

Logitech GROUP

Logitech GROUP 9.0
Based on 2 answers
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
Mauro Sepulveda | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 8800 Series

Our organization has utilized various Cisco phone systems for many years, and we upgrade to the next series when the ROI is apparent. As our organization grew in size and reach, the Cisco IP Phone 8800 Series was a necessary and invaluable expense as it extended our capacity to supervise, hire, and manage from great distances and throughout every area of the organization.
Anonymous | TrustRadius Reviewer

Logitech GROUP

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
Mauro Sepulveda | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 8800 Series

  • Outages could arise from improper configuration in the central mgmt. console - Few small impacts
  • Outages take a lot of effort time
  • System refresh options cause delays in joining meetings/calls
Samuel Hadid | TrustRadius Reviewer

Logitech GROUP

  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
Mauro Sepulveda | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 8800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Logitech GROUP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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