What users are saying about
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Top Rated
47 Ratings

Cisco IP Phone 8800 Series

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Top Rated
47 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 4.6 out of 100

Attribute Ratings

  • Logitech GROUP is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Cisco IP Phone 8800 Series

88%
20 Ratings
9.0

Logitech GROUP

90%
1 Rating

Usability

8.2

Cisco IP Phone 8800 Series

82%
1 Rating

Logitech GROUP

N/A
0 Ratings

Support Rating

8.9

Cisco IP Phone 8800 Series

89%
22 Ratings
9.0

Logitech GROUP

90%
2 Ratings

Likelihood to Recommend

Cisco IP Phone 8800 Series

It is well suited for normal calls and not long calls say 30 minutes and [beyond] because handset heats up and it is not well situated for video calls because picture quality not so clear, but all in all I still would recommend Cisco IP phone 8800 series though improvement needed in those specific areas.
muhama mark | TrustRadius Reviewer

Logitech GROUP

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
Mauro Sepulveda | TrustRadius Reviewer

Pros

Cisco IP Phone 8800 Series

  • Cisco 8845 Video phones are very helpful for interactive one-to-one calls, without needing a video bridge for video calls.
  • Cisco 8851 phones have USB port and can be used to connect the USB headsets and easy for use.
  • Proximity on Cisco 8800 series phones are a useful feature to pair smartphones via Bluetooth and answer smartphone calls via Cisco phones and connected headset.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • High Audio Quality
  • High Video Quality
Mauro Sepulveda | TrustRadius Reviewer

Cons

Cisco IP Phone 8800 Series

  • Cisco 8800 series phones are plagued with a clicking sound issue and almost makes phone unusable, hope this is addressed.
  • Have all in one firmware for registration to Cisco CUCM as well as Third Party Call Control such as Cisco Webex Calling, Ring Central, Genesys.
  • Option for end user to add custom wallpaper easily.
Anonymous | TrustRadius Reviewer

Logitech GROUP

  • Design of the devices
  • To many cables for conference systems
Mauro Sepulveda | TrustRadius Reviewer

Pricing Details

Cisco IP Phone 8800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Logitech GROUP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.2
Based on 1 answer
The Ideal phone for majority of user once client had budget for it.
Anthony Guppy, MIET | TrustRadius Reviewer

Logitech GROUP

No score
No answers yet
No answers on this topic

Support Rating

Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series 8.9
Based on 22 answers
There is always room for improvement with support, but Cisco support has been good to me over the years. Being able to call or submit online TAC cases makes it so I can get my issues or questions answered faster. They have even added the TAC bot for TAC cases to get to support even faster through Webex Teams!
Jeremy Shupick | TrustRadius Reviewer

Logitech GROUP

Logitech GROUP 9.0
Based on 2 answers
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
Mauro Sepulveda | TrustRadius Reviewer

Alternatives Considered

Cisco IP Phone 8800 Series

It is a phone that has several more features compared to 7800 or 6900 series phones, but due to these features, it has a high cost compared to these devices.
Anonymous | TrustRadius Reviewer

Logitech GROUP

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
Mauro Sepulveda | TrustRadius Reviewer

Return on Investment

Cisco IP Phone 8800 Series

  • It has saved us [a lot], such that we removed some of the old switchboards which we used to play suppliers[.]
  • Secondly, some meetings are done internally using the 3 way functionality[.]
  • It has also assisted to minimize movements from one geographical place to the other since we call our fellow officers directly[.]
Benjamin Bvalani, CISA® CEH® CCNA.RS® MCSA®CCNA.Cyber | TrustRadius Reviewer

Logitech GROUP

  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
Mauro Sepulveda | TrustRadius Reviewer

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