Cisco Meraki MR Wireless Access Points vs. Juniper WLA & WLC Series (discontinued)

The Cisco Meraki MR Wireless Access Points is a good solution although not for everyone. Cost wise it is more expensive than competition. Technically speaking, if you are going for a full Cisco Meraki solution from firewall, switches, WAP, and management app, it requires a solid technical understanding of where each part and piece falls. If you have the money and the technical capabilities (in house or outsourced) then it is a solid platform that leans on Cisco's respectable history in the communications and infrastructure industry.

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Back in the day these were really well priced, and had some amazing coverage. After using newer Cisco gear, while more expensive, they dont shine so brightly anymore. They did have trouble under load as well. I would recommend them to someone only if they were really constrained in their budget for wifi equipment.

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• It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.

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• Great pricing structure
• Licensing was easy and straight forward
• Interface was quick and simple

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• So the Cisco Meraki MR Wireless Access Points dashboard, it's a little bit like comparing Apple and Android. So with Android you can do a lot more configuration, whereas with Meraki there are a lot of assumptions about a radio resource management. There are a lot of assumptions around, for instance, when it does a heat map, it's a heat map, which is a population density rather than a wireless coverage heat map. So that can cause confusion because normally when you look at heat map, you're looking at, that is a metric for how well it's performing rather than how many devices are using it. So I think that's always at the bone of contention around one of the things it can do.

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• Bug patches were always a problem to do
• Support was rarely helpeful
• It seemed they stopped releasing fixes for many bugs we encountered so we had to live with them

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It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement

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To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.

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We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!

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We have not had any issues with the Meraki WiFi Access Point hardware but we did encounter a problem with a Meraki LAN switch that failed to power up. Upon a email into the Meraki Support, they promptly called back and we went over some quick tests to determine a power supply problem. A replacement LAN switch was sent to me the next day.

There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.

We were more on a Cisco Wireless Controller set up, which takes a lot longer to control and that's why we've actually gone through a cloud-based product, which is very easy compared with the old traditional way that we used to have. It's more ease of software. They've got very similar features, but it's easy to set up and maintain into the future.

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As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.

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• Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
• Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.

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• A bit more time troubleshooting client disconnects
• Money saved on the more expensive hardware
• Frustration with support on many occasions

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