Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Cloudflare
Score 9.0 out of 10
N/A
Cloudflare’s connectivity cloud is a unified platform of cloud-native services designed to help enterprises regain control over their IT environments. Powered by an intelligent, programmable global cloud network, it is built to offer security, performance, visibility, and reliability.
$20
per month
KnowBe4 Security Awareness Training
Score 9.0 out of 10
N/A
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With content in…
$0.95
per month (billed annually) per seat
Pricing
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Editions & Modules
No answers on this topic
Pro
$20
per month
Business
$200
per month
Free
Free
Enterprise
Contact sales team
Silver
$0.95
per month (billed annually) per seat
Gold
$1.10
per month (billed annually) per seat
Platinum
$1.25
per month (billed annually) per seat
Diamond
$1.70
per month (billed annually) per seat
Offerings
Pricing Offerings
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Considered Multiple Products
Cisco Umbrella
Chose Cisco Umbrella
All were cheaper we picked Cisco Umbrella because i use OpenDNS at home. The ease of use of Cisco Umbrella. It uses Cisco Talos the world largest threat intelligences. Very easy to use and can be deployed rapidly. it fit our company for remote works. The Cisco ecosystem …
Chose Cisco Umbrella
The deployment of Cisco Umbrella is easy however there are certain limitations such as data centre presence in some regions, lack of dedicated egress IPs included as standard. The integration with Cisco AMP is very helpful as well as integration with Cisco Talos. Integration …
Chose Cisco Umbrella
I have used several different solutions over the years. The Cisco Umbrella solution is by far a way better solution than anything I have used. IT is easy to easy with basic implementations vs. others. Cisco Umbrella is more accurate than other solutions (though not as deeper …
Chose Cisco Umbrella
Umbrella provides both more visibility and an easier administration dashboard to manage operations easier.
Chose Cisco Umbrella
Cisco Umbrella offers more visibility across our company network, and it offers more content categories and regular updates on the list.
Cloudflare
Chose Cloudflare
It was a very lengthy process evaluating the differences and abilities of each of the products that were on our final review list, having to look at exactly what our requirements are from a security side as well as from a business perspective, and we found that the offerings …
KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
Chose KnowBe4 Security Awareness Training
The cost benefit ratio was significantly better for KnowBe4, the seamless integration was considered to be the best for our needs.
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training is the only resource we have used or looked at.
Features
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
DDoS Protection
Comparison of DDoS Protection features of Product A and Product B
Cisco Umbrella
-
Ratings
Cloudflare
10.0
1 Ratings
0% above category average
KnowBe4 Security Awareness Training
-
Ratings
Automatic Scalability00 Ratings10.01 Ratings00 Ratings
Mitigation SLA00 Ratings10.01 Ratings00 Ratings
Security policy management00 Ratings10.01 Ratings00 Ratings
WAF capabilities00 Ratings10.01 Ratings00 Ratings
Request rate limiting00 Ratings10.01 Ratings00 Ratings
Traffic filtering00 Ratings10.01 Ratings00 Ratings
Bot detection00 Ratings10.01 Ratings00 Ratings
Global threat intelligence00 Ratings10.01 Ratings00 Ratings
Real-time analytics and reporting00 Ratings10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Cisco Umbrella
-
Ratings
Cloudflare
-
Ratings
KnowBe4 Security Awareness Training
9.0
340 Ratings
4% above category average
Single sign-on capability00 Ratings00 Ratings9.4303 Ratings
Role-based user permissions00 Ratings00 Ratings8.6328 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
Cisco Umbrella
-
Ratings
Cloudflare
-
Ratings
KnowBe4 Security Awareness Training
8.0
372 Ratings
6% below category average
Training Content Library00 Ratings00 Ratings8.6369 Ratings
Multilingual Training Content00 Ratings00 Ratings8.0207 Ratings
Training Gamification00 Ratings00 Ratings7.5308 Ratings
Industry-Specific Security Training00 Ratings00 Ratings6.9325 Ratings
Individualized Security Training Plans00 Ratings00 Ratings7.7314 Ratings
Phishing Simulations00 Ratings00 Ratings9.2367 Ratings
Security Reporting00 Ratings00 Ratings8.2357 Ratings
Integration with Security Tech Stack00 Ratings00 Ratings8.2213 Ratings
Best Alternatives
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Small Businesses

No answers on this topic

No answers on this topic

Barracuda Email Protection
Barracuda Email Protection
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

IBM Cloud Internet Services
IBM Cloud Internet Services
Score 9.0 out of 10
Hoxhunt
Hoxhunt
Score 8.9 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.7 out of 10
Akamai App & API Protector
Akamai App & API Protector
Score 8.5 out of 10
Hoxhunt
Hoxhunt
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Likelihood to Recommend
8.9
(109 ratings)
9.1
(184 ratings)
9.2
(705 ratings)
Likelihood to Renew
8.0
(15 ratings)
8.2
(4 ratings)
10.0
(56 ratings)
Usability
7.6
(10 ratings)
8.6
(8 ratings)
9.3
(196 ratings)
Availability
8.7
(11 ratings)
9.1
(2 ratings)
9.6
(20 ratings)
Performance
9.9
(2 ratings)
9.1
(2 ratings)
9.6
(21 ratings)
Support Rating
7.0
(63 ratings)
7.7
(149 ratings)
7.9
(260 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
8.8
(5 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
9.4
(17 ratings)
Implementation Rating
9.5
(11 ratings)
8.6
(2 ratings)
8.2
(24 ratings)
Configurability
8.0
(1 ratings)
9.0
(1 ratings)
8.9
(16 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
8.1
(39 ratings)
Ease of integration
9.5
(10 ratings)
9.0
(2 ratings)
6.5
(8 ratings)
Product Scalability
8.0
(2 ratings)
9.1
(2 ratings)
9.6
(21 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
8.9
(12 ratings)
Vendor post-sale
8.1
(3 ratings)
7.0
(1 ratings)
9.6
(17 ratings)
Vendor pre-sale
8.1
(3 ratings)
8.0
(1 ratings)
9.6
(16 ratings)
User Testimonials
Cisco UmbrellaCloudflareKnowBe4 Security Awareness Training
Likelihood to Recommend
Cisco
We tested multiple products, and what stood out about Umbrella was the following: Multiple domains are protected, and an unlimited number of protected IPs (Public). If you need to protect fewer numbers, other products may suit you, as they're cheaper.
Read full review
Cloudflare
Cloudflare works well as security measure that gives peace of mind without needing to work too hard to get it functioning well. It provides great tools to customize the security experience as well. This is all the same for the caching tools as well. They have a lot of built in tools that make using the caching easy right out of the box, but they provide the customization options to get things just right for your site.
Read full review
KnowBe4
I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
Read full review
Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
Read full review
Cloudflare
  • The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
  • Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
  • One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.
Read full review
KnowBe4
  • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
  • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
  • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
  • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
Read full review
Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
Read full review
Cloudflare
  • In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
  • Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
  • While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.
Read full review
KnowBe4
  • The provided templates for phishing simulations are mainly available in English. There are also some templates available in our native language, but their number is small. We have seen other platforms offer way more phishing simulation templates in our language.
  • Although there is a really huge number of training videos available, some of them are outdated and no longer have much to offer. Some cleaning up could help in this direction.
  • Although there a some games / puzzle like trainings available, we have seen other platforms offer more and better ones (on the other platforms had they had almost no videos at all...). It would help significantly to also invest in enriching the provided puzzles / games.
  • We have seen other platforms offer games, where, for example, employees of the company can compete against each other while working together in groups to achieve a common goal (e.g., eliminate a fictional security threat that has "hit" the company. Plan the steps needed to be taken, take the steps one after another and have a chance to see the impact each action has. At the end the team that has suffered the least cost to end the threat is the one that wins. Just an example. The point is to make this challenging, using gamification and to make the employees part of the prevention force of the company against cybersecurity threats.
Read full review
Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review
Cloudflare
lower cost
Read full review
KnowBe4
Between the ease of use, cost effectiveness, functionality and continued improvements Knowbe4 continues to make it would be pretty hard to find another competitive product that wraps it all up like KnowBe4 has. Not saying it couldn't happen, but haven't seen anything that competes at this point.
Read full review
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review
Cloudflare
Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
Read full review
KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
Read full review
Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
Read full review
Cloudflare
In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
Read full review
KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
Read full review
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review
Cloudflare
Their Argo for the global network is the core feature we love.
Read full review
KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
Read full review
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
Read full review
Cloudflare
Excellent product, Cloudflare is a true pioneer of the modern Internet, providing tools, services, and expertise that vastly improve the performance and security of web services. Any issues are resolved quickly with detailed RCA and follow-ups published publicly. I'm thankful to Cloudflare and use their services both at work and at home.
Read full review
KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
Read full review
In-Person Training
Cisco
No answers on this topic
Cloudflare
No answers on this topic
KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
Read full review
Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review
Cloudflare
No answers on this topic
KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
Read full review
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review
Cloudflare
Very well executed implementation where our team was able to handle the implementation with guidance.
Read full review
KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
Read full review
Alternatives Considered
Cisco
Cisco was the right balance of cost and innovation. For us, we had already been users of Umbrella, Cisco Meraki, and DUO. So, it seemed to make sense to invest in the partners we have already entrusted. Since we were a previous Sonicwall customer, we looked closely at them, but they seemed a few steps behind in their feature set. Cato was on the expensive side, and we didn't have a good experience during the ZScaler demonstrations.
Read full review
Cloudflare
They have the most generous free offering, and after the free offering limit is reached - you're still getting plenty of value for the buck.
They have very good reputation.
They have an ever expanding list of tools that can support multiple scenarios under one roof.
Read full review
KnowBe4
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
Read full review
Contract Terms and Pricing Model
Cisco
No answers on this topic
Cloudflare
No answers on this topic
KnowBe4
I was not involved in the pricing, billing or contract terms.
Read full review
Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review
Cloudflare
They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
Read full review
KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
Read full review
Professional Services
Cisco
No answers on this topic
Cloudflare
No answers on this topic
KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
Read full review
Return on Investment
Cisco
  • Provide an additional layer of DNS security by vetting web traffic
  • Help to understand who is consuming bandwidth so we can make adjustments as needed.
  • The cost of a single incident from bad web surfing or searches could be enormous. Umbrella helps to avoid these scenarios.
Read full review
Cloudflare
  • Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
  • WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
  • CDN proxying increase the speed of our website while simultaneously reducing server load.
  • DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.
Read full review
KnowBe4
  • With the implementation of KnowBe4 Security Awareness Training, we have reduced a lot of issues of social engineering attacks like Phishing attacks, Smishing attacks, Vishing attacks, and a lot more. After implementing the KnowBe4 Security Awareness Training, we have seen a significant decrease in the clicking on a phishing email. Now users are aware of phishing attacks and they know how to react to them.
  • With KnowBe4 Security Awareness Training, we got another tool Phish Alert Button that we have installed on the user's outlook and after providing training on these topics, now we are receiving a lot of spam report emails are users are protecting them from clicking and just reporting it to the IT team.
  • With the Phishing test, we are seeing the growth and analyzing how our users will react in the case of a real phishing attack, and with this, we are providing more training to them and going with them as per the test report. This whole process is making our company more stronger against any type pf social engineering attack.
  • After implementing KnowBe4 Security Awareness Training, we have seen a lot of improvements in the account compromise case in our company because users are not clicking on fake links now.
Read full review
ScreenShots

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of The Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.