What users are saying about
8 Ratings
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

SocialPort

How does this platform improve the efficiency and productivity of my team?How much time should my team be spending in the platform each day?What is your history of deploying B2B sales technology and training?How does this integrate with my CRM?
Paul Allen | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
SocialPort
Chat
Cisco Webex Social (Discontinued)
10.0
SocialPort
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
SocialPort

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
SocialPort
Document collaboration
Cisco Webex Social (Discontinued)
10.0
SocialPort
Access control
Cisco Webex Social (Discontinued)
10.0
SocialPort
Advanced security features
Cisco Webex Social (Discontinued)
5.0
SocialPort

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

SocialPort

  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
Paul Allen | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

SocialPort

  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
Paul Allen | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

SocialPort

No answers on this topic

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

SocialPort

  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
Paul Allen | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

SocialPort

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SocialPort

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
SocialPort
10.0

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