What users are saying about
46 Ratings
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Score 8 out of 100
11 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Citrix Gateway

It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].
David Reese | TrustRadius Reviewer

Pulse Connect Secure (VPN)

Pulse SDP is well suited in an environment where the majority of employees are working remotely or have extensive business travel. In today's environment where cybersecurity is of the utmost importance for all organizations, Pulse SDP provides a solid level of security for those remote employees or those traveling.
Jeff Mullin | TrustRadius Reviewer

Pros

Citrix Gateway

  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Jeffrey Rudacille | TrustRadius Reviewer

Pulse Connect Secure (VPN)

  • Reliable links.
  • Efficient connection timeouts.
John Keenan | TrustRadius Reviewer

Cons

Citrix Gateway

  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Anonymous | TrustRadius Reviewer

Pulse Connect Secure (VPN)

  • The central management tool is not mature.
  • The option to connect before logging in using Network Connect is EOL, and the alternative is not good enough currently (requires machine authentication).
Anonymous | TrustRadius Reviewer

Support Rating

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

Pulse Connect Secure (VPN)

Pulse Connect Secure (VPN) 7.6
Based on 4 answers
At Adecco, first and foremost, we have Pulse SDP easy to use for our employees. This is a critical factor for us because employees are spending much less time calling into support than engaged in high payoff activities. However, when I have called in for support, Pulse SDP has been responsive and effective.
Jeff Mullin | TrustRadius Reviewer

Alternatives Considered

Citrix Gateway

The main benefit of Citrix above other access gateways (for example Remote Desktop Connection/LogMeIn) is that it is relatively intuitive and easy to use for both the Gateway host and anyone using the gateway to access data. It also provides more flexibility than most other products when it comes to configuring the security of the Gateway to reflect the varying protection levels needed by different organisations/for different data
Anonymous | TrustRadius Reviewer

Pulse Connect Secure (VPN)

The F5 product was more complicated to manage and requires more time to get used to. Juniper VPN is simpler. F5 BIG-IP Access Policy Manager may be better if you need other side solutions like load balancing and GSLB. So, it really depends on your requirements.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Gateway

  • As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.
Haley Lay | TrustRadius Reviewer

Pulse Connect Secure (VPN)

  • Potential to implement tight controls on third party risk.
  • Reliable remote access.
John Keenan | TrustRadius Reviewer

Pricing Details

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pulse Connect Secure (VPN)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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