What users are saying about
171 Ratings
6 Ratings
171 Ratings
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Score 8 out of 100
6 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • Citrix ShareFile ranks higher in 1 feature set: Cloud Storage Platform
  • Koofr ranks higher in 2 feature sets: File Sharing & Management, Cloud Storage Security & Administration

File Sharing & Management

8.4

Citrix ShareFile

84%
9.6

Koofr

96%
Koofr ranks higher in 5/7 features

Versioning

9.8
98%
41 Ratings
10.0
100%
1 Rating

Video files

6.2
62%
35 Ratings
10.0
100%
1 Rating

Audio files

5.6
56%
34 Ratings
10.0
100%
1 Rating

Document collaboration

9.7
97%
50 Ratings
9.0
90%
1 Rating

Access control

9.0
90%
52 Ratings
10.0
100%
1 Rating

File search

9.8
98%
51 Ratings
9.0
90%
1 Rating

Device sync

8.6
86%
46 Ratings
9.0
90%
1 Rating

Cloud Storage Security & Administration

9.6

Citrix ShareFile

96%
10.0

Koofr

100%
Koofr ranks higher in 3/3 features

User and role management

9.0
90%
49 Ratings
10.0
100%
1 Rating

File organization

9.9
99%
52 Ratings
10.0
100%
1 Rating

Device management

9.8
98%
41 Ratings
10.0
100%
1 Rating

Cloud Storage Platform

9.8

Citrix ShareFile

98%
9.0

Koofr

90%
Citrix ShareFile ranks higher in 3/3 features

Performance

9.8
98%
51 Ratings
9.0
90%
1 Rating

Reliability

9.8
98%
52 Ratings
9.0
90%
1 Rating

Storage Reports

9.8
98%
43 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Koofr is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

Citrix ShareFile

99%
57 Ratings
10.0

Koofr

100%
1 Rating

Likelihood to Renew

10.0

Citrix ShareFile

100%
4 Ratings

Koofr

N/A
0 Ratings

Usability

8.3

Citrix ShareFile

83%
15 Ratings

Koofr

N/A
0 Ratings

Performance

9.0

Citrix ShareFile

90%
26 Ratings

Koofr

N/A
0 Ratings

Support Rating

8.7

Citrix ShareFile

87%
16 Ratings

Koofr

N/A
0 Ratings

Likelihood to Recommend

Citrix

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
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Koofr

Koofr works as a kind of system for data filtering, which interconnects the company's clouds through different pages and services, which helps to be used in processes of information collection of any kind, and that is on different platforms so that accessing it is easy. Saving all kinds of information in the cloud of our preference is something simple to achieve if we use Koofr as the main backup software, since the platform allows us to run the largest possible number of backups depending on the plan. So, it is useful for the management of massive backups in several clouds. It adapts very well to the formats of mobile devices, which allows us to access our information stored in the clouds regardless of the site in which we are working, and lets us work in conjunction with file sharing platforms also from cell phones.
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Pros

Citrix

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Koofr

  • When using Koofr we generally evaluate the analytics of each cloud we decide to work with to store data, and based on this, we can choose whether to use it or not depending on its level of security and information encryption - since we want to access the data easily, but without having problems with intrusions.
  • The platform allows us to make comparisons between the quality of one service and another so that we can know which clouds are the most convenient to work with, and depending on the results, these are interconnected to our other clouds in a short time.
  • The scope achieved through Koofr is very extensive: we can schedule backups in the cloud well in advance, so it is completely unnecessary to carry out such copies without the need to run the operations manually.
  • In terms of adaptability capabilities to office software, Koofr is perhaps the best structured service to store in the cloud the documentation work that is managed through platforms such as Microsoft Word, which requires higher levels of complexity in terms of document configuration.
  • The plans that Koofr offers can be configured depending directly on the level of space required, so prices vary in relation to the amount of information that needs to be sent to the cloud, leaving aside the fixed monthly payments for a predetermined amount of space.
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Cons

Citrix

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Koofr

  • The connection and saving capacity that we will have from Koofr depends directly on the type of plan we choose to work with, and this can make it quite difficult to upload a certain amount of large or heavy formats to several clouds at once.
  • Koofr's platform is not sufficiently adaptable to streaming services generally, and this makes it difficult to work with cloud copies of the streaming presentations we make on platforms like Twitch or YouTube, which limits our ability to view them in the future.
  • If you work with many devices, the Koofr platform usually presents problems to synchronize them all, and displays the information in the cloud depending on the connection speed of each device involved, which causes that some do not have the same accessibility to the information as others.
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Pricing Details

Citrix ShareFile

Starting Price

$50 per month

Editions & Modules

Citrix ShareFile editions and modules pricing
EditionModules
Standard$55 ($50)1
Advanced$85 ($77)2
Premium$135 ($122)3
Virtual Data Room$375 ($338)4

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)
  3. per month (billed annually)
  4. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Koofr

Starting Price

Editions & Modules

Koofr editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Citrix

    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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    Koofr

    No answers on this topic

    Usability

    Citrix

    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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    Koofr

    No answers on this topic

    Performance

    Citrix

    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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    Koofr

    No answers on this topic

    Support Rating

    Citrix

    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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    Koofr

    No answers on this topic

    Alternatives Considered

    Citrix

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
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    Koofr

    No answers on this topic

    Return on Investment

    Citrix

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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    Koofr

    • There have been no drawbacks when calculating the company's overall ROI. Because we have generally expanded our storage capacity with Koofr, we have been able to work better.
    • The gains with Koofr have been varied, as they depend directly on the amount of work to be stored in the cloud, which seasonally turns out to be small.
    Read full review

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