What users are saying about
151 Ratings
5 Ratings
151 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Citrix ShareFile

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
Mike Narumiya | TrustRadius Reviewer

Koofr

Koofr works as a kind of system for data filtering, which interconnects the company's clouds through different pages and services, which helps to be used in processes of information collection of any kind, and that is on different platforms so that accessing it is easy. Saving all kinds of information in the cloud of our preference is something simple to achieve if we use Koofr as the main backup software, since the platform allows us to run the largest possible number of backups depending on the plan. So, it is useful for the management of massive backups in several clouds. It adapts very well to the formats of mobile devices, which allows us to access our information stored in the clouds regardless of the site in which we are working, and lets us work in conjunction with file sharing platforms also from cell phones.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Koofr
9.6
Versioning
Citrix ShareFile
8.7
Koofr
10.0
Video files
Citrix ShareFile
6.5
Koofr
10.0
Audio files
Citrix ShareFile
5.9
Koofr
10.0
Document collaboration
Citrix ShareFile
8.1
Koofr
9.0
Access control
Citrix ShareFile
9.3
Koofr
10.0
File search
Citrix ShareFile
8.9
Koofr
9.0
Device sync
Citrix ShareFile
8.7
Koofr
9.0

Cloud Storage Security & Administration

Citrix ShareFile
9.0
Koofr
10.0
User and role management
Citrix ShareFile
8.9
Koofr
10.0
File organization
Citrix ShareFile
9.1
Koofr
10.0
Device management
Citrix ShareFile
9.0
Koofr
10.0

Cloud Storage Platform

Citrix ShareFile
8.8
Koofr
9.0
Performance
Citrix ShareFile
8.7
Koofr
9.0
Reliability
Citrix ShareFile
9.0
Koofr
9.0
Storage Reports
Citrix ShareFile
8.7
Koofr
9.0

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Koofr

  • When using Koofr we generally evaluate the analytics of each cloud we decide to work with to store data, and based on this, we can choose whether to use it or not depending on its level of security and information encryption - since we want to access the data easily, but without having problems with intrusions.
  • The platform allows us to make comparisons between the quality of one service and another so that we can know which clouds are the most convenient to work with, and depending on the results, these are interconnected to our other clouds in a short time.
  • The scope achieved through Koofr is very extensive: we can schedule backups in the cloud well in advance, so it is completely unnecessary to carry out such copies without the need to run the operations manually.
  • In terms of adaptability capabilities to office software, Koofr is perhaps the best structured service to store in the cloud the documentation work that is managed through platforms such as Microsoft Word, which requires higher levels of complexity in terms of document configuration.
  • The plans that Koofr offers can be configured depending directly on the level of space required, so prices vary in relation to the amount of information that needs to be sent to the cloud, leaving aside the fixed monthly payments for a predetermined amount of space.
Anonymous | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Anonymous | TrustRadius Reviewer

Koofr

  • The connection and saving capacity that we will have from Koofr depends directly on the type of plan we choose to work with, and this can make it quite difficult to upload a certain amount of large or heavy formats to several clouds at once.
  • Koofr's platform is not sufficiently adaptable to streaming services generally, and this makes it difficult to work with cloud copies of the streaming presentations we make on platforms like Twitch or YouTube, which limits our ability to view them in the future.
  • If you work with many devices, the Koofr platform usually presents problems to synchronize them all, and displays the information in the cloud depending on the connection speed of each device involved, which causes that some do not have the same accessibility to the information as others.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Koofr

No score
No answers yet
No answers on this topic

Usability

Citrix ShareFile

Citrix ShareFile 8.4
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Koofr

No score
No answers yet
No answers on this topic

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Koofr

No score
No answers yet
No answers on this topic

Support Rating

Citrix ShareFile

Citrix ShareFile 8.8
Based on 16 answers
Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
Anonymous | TrustRadius Reviewer

Koofr

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Koofr

No answers on this topic

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Koofr

  • There have been no drawbacks when calculating the company's overall ROI. Because we have generally expanded our storage capacity with Koofr, we have been able to work better.
  • The gains with Koofr have been varied, as they depend directly on the amount of work to be stored in the cloud, which seasonally turns out to be small.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Koofr

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Koofr Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix ShareFile
9.0
Koofr
10.0

Likelihood to Renew

Citrix ShareFile
10.0
Koofr

Usability

Citrix ShareFile
8.4
Koofr

Performance

Citrix ShareFile
9.0
Koofr

Support Rating

Citrix ShareFile
8.8
Koofr

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