What users are saying about
9 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Cosential
8.7
Customer data management / contact management
Clear C2 C2CRM
9.0
Cosential
10.0
Workflow management
Clear C2 C2CRM
9.5
Cosential
6.0
Territory management
Clear C2 C2CRM
8.9
Cosential
9.0
Opportunity management
Clear C2 C2CRM
9.5
Cosential
10.0
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Cosential
10.0
Contract management
Clear C2 C2CRM
10.0
Cosential
Quote & order management
Clear C2 C2CRM
9.0
Cosential
Interaction tracking
Clear C2 C2CRM
9.0
Cosential
9.0
Channel / partner relationship management
Clear C2 C2CRM
9.0
Cosential
7.0

Customer Service & Support

Clear C2 C2CRM
9.6
Cosential
Case management
Clear C2 C2CRM
10.0
Cosential
Call center management
Clear C2 C2CRM
9.5
Cosential
Help desk management
Clear C2 C2CRM
9.5
Cosential

Marketing Automation

Clear C2 C2CRM
9.8
Cosential
7.5
Lead management
Clear C2 C2CRM
10.0
Cosential
10.0
Email marketing
Clear C2 C2CRM
9.5
Cosential
5.0

CRM Project Management

Clear C2 C2CRM
9.3
Cosential
8.0
Task management
Clear C2 C2CRM
9.5
Cosential
7.0
Billing and invoicing management
Clear C2 C2CRM
9.0
Cosential
Reporting
Clear C2 C2CRM
9.5
Cosential
9.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Cosential
8.7
Forecasting
Clear C2 C2CRM
9.5
Cosential
6.0
Pipeline visualization
Clear C2 C2CRM
9.0
Cosential
10.0
Customizable reports
Clear C2 C2CRM
9.0
Cosential
10.0

Customization

Clear C2 C2CRM
9.2
Cosential
7.5
Custom fields
Clear C2 C2CRM
9.5
Cosential
9.0
Custom objects
Clear C2 C2CRM
9.0
Cosential
6.0
Scripting environment
Clear C2 C2CRM
9.5
Cosential
API for custom integration
Clear C2 C2CRM
9.0
Cosential

Security

Clear C2 C2CRM
9.0
Cosential
10.0
Single sign-on capability
Clear C2 C2CRM
9.0
Cosential
10.0
Role-based user permissions
Clear C2 C2CRM
8.9
Cosential
10.0

Social CRM

Clear C2 C2CRM
9.5
Cosential
5.0
Social data
Clear C2 C2CRM
10.0
Cosential
5.0
Social engagement
Clear C2 C2CRM
9.0
Cosential
5.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Cosential
5.0
Marketing automation
Clear C2 C2CRM
9.0
Cosential
5.0
Compensation management
Clear C2 C2CRM
8.0
Cosential

Platform

Clear C2 C2CRM
7.0
Cosential
7.0
Mobile access
Clear C2 C2CRM
7.0
Cosential
7.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Cosential
10.0

Usability

Clear C2 C2CRM
9.0
Cosential
8.0

Support Rating

Clear C2 C2CRM
9.0
Cosential
8.0

Add comparison