CoConstruct vs. ServiceNow Customer Service Management
CoConstruct vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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CoConstruct | N/A | CoConstruct, from Buildertrend since the November 2021 acquisition, is a custom builder & remodeler software. It allows users to enter data once and have that information flow through the estimate, specs, selections, bids, proposals, change orders, and budgets, including to and from QuickBooks. In addition, CoConstruct includes scheduling and 3-way communication between builder, client, and trade partners. Everything is captured via email and texting. Login isn't required for… | $49 per month | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
CoConstruct | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CoConstruct pricing is based on active job sites that have client access online, which means it is adaptable to builders & remodelers businesses. This means that there are an unlimited amount of projects available for estimates and proposals, so that customers only pay when they win a contract. Also built into the pricing are a myriad of services: a dedicated implementation coach, free estimate & scheduling templates based on industry best practices from successful builders and the NAHB, unlimited storage and users, software branded with the customer's logo, unlimited amount of warranty projects, and unlimited phone & email support. The vendor offers a money-back guarantee that is good for the first 90 days of service. | — | ||||||||||||||
More Pricing Information |
CoConstruct | ServiceNow Customer Service Management | |
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Incident and problem management |
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CoConstruct | ServiceNow Customer Service Management | |
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Small Businesses | Procore Score 8.6 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Procore Score 8.6 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Oracle Aconex Score 6.7 out of 10 | SysAid Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CoConstruct | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 6.9 (14 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 9.8 (10 ratings) | 9.0 (1 ratings) |
CoConstruct | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Buildertrend
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Pros | Buildertrend
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Cons | Buildertrend
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Usability | Buildertrend No answers on this topic | ![]() ServiceNow
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Support Rating | Buildertrend
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Alternatives Considered | Buildertrend
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Return on Investment | Buildertrend
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ScreenShots | CoConstruct Screenshots |