Likelihood to Recommend Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Read full review Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Read full review Pros The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more. Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down. All our server and desktop patching is properly managed and tested. Read full review Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there. Like most of its competitors, Tivoli handles deduplication well. Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post: Command-line interface directly from my Db2 database servers. Both client and server-side deduplication, compression and encryption are available. If the requirements are zLinux and DB2 support then it's the most solid solution. Can be complex to implement, but once up and running, it is rock-solid and immensely scalable. Scalability is huge. Can be added onto easily. Read full review Cons Navigating the user interface can be tricky. I look forward to new features coming out this year. Read full review Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator Operations center uses a lot of data and needs a lot of storage for larger environments Have not seen a redbook about it in the past 10 years Read full review Likelihood to Renew Not required, company closed. TSM is not used in my current role at my current job.
Read full review Usability In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
Read full review Support Rating Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Read full review The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Read full review Alternatives Considered We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Read full review IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
Read full review Contract Terms and Pricing Model Not at the moment, but it can leverage the billing outcomes as per the scales.
Read full review Return on Investment Cloud-based replication and recovery. Unlimited storage. Instant virtualization. Low fixed monthly price per protected server or desktop. Read full review Simple, care free backups, especially if you do not use tapes and do not have to manage those. Very fast restores as the libraries have everything available online. Ease of locating the necessary data to restore Read full review ScreenShots