ConnectWise BCDR vs. Paragon Hard Disk Manager

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.

Incentivized

Paragon Hard Disk Manager is suitable for use by small and medium-sized enterprises (SMEs). The graphical user interface helps to make the software easy to use, even by those with limited computer/technical knowledge and skills. The software will likely meet most, if not all, of the backup requirements of SMEs.

Incentivized

• The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
• Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
• All our server and desktop patching is properly managed and tested.

Incentivized

• Disk wiping - quick and effective solution for simple wipe processes
• Partitioning - the software allowed us to work more closely with the partitions in a GUI environment
• Data Migrations - Paragon Hard Disk Manager made this process of data migration very easy and convenient

Incentivized

• Navigating the user interface can be tricky.
• I look forward to new features coming out this year.

Incentivized

• It can be upgraded to offer cloud storage services.
• The performance of the current features is stable.

Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.

Incentivized

I've never had to contact Paragon support which speaks to the quality of their product.

Incentivized

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover

Incentivized

Paragon has much more flexibility to manipulate partitions and clone drives

Incentivized

• Cloud-based replication and recovery.
• Unlimited storage.
• Instant virtualization.
• Low fixed monthly price per protected server or desktop.

Incentivized

• Paragon Hard Disk Manager makes creating regular incremental backups straightforward. The ease of configuring the software to automatically perform backup jobs increases the likelihood that we will follow through with our backup strategy, thus protecting our data.
• Any loss of important data would potentially be catastrophic to our business. Paragon Hard Disk Manager minimizes this risk.
• The software's ease of use also means we can focus more on our core business activities (and spend less time and effort on data backups).

Incentivized